IT SYSTEMS ADMINISTRATOR II

The University of Georgia; Athens (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

The University of Georgia College of Veterinary Medicine, located in Tifton, seeks a Systems Administrator II to maintain local IT systems, support laboratory computers, and ensure reliable, secure operations in line with CVM standards.

This role requires a bachelor’s degree or equivalent with 2 years of experience; 5+ years preferred. On-site work with collaboration across CVM and UGA IT teams; strong knowledge of Microsoft 365, backups, and networking is essential.

Qualifications

• Bachelor’s degree or equivalent with two years IT experience.
• Experience maintaining academic and institutional IT systems.
• Ability to serve as on-site IT administrator and primary contact for IT requests.

Responsibilities

• Install, configure, and upgrade desktops, servers, and related software.
• Monitor performance, data integrity, backups, and security to CVM/USG standards.
• Collaborate with CVM and UGA IT teams to maintain network infrastructure.
• Administer local server infrastructure and manage Help Desk ticketing system.
• Provide end-user training on information security and best practices.
• Lead IT projects and coordinate with vendors.

Skills

On-site IT administrator

Collaboration with CVM/UGA IT

Microsoft 365 / OneDrive / Teams / Zap

Networking and backups

Customer service focus

Education

Bachelor’s degree or equivalent

Tools

OneDrive

Office365

Microsoft Teams

Zoom

Job description

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

About the College/Unit/Department:

The University of Georgia College of Veterinary Medicine, founded in 1946, is dedicated to training future veterinarians, providing services to animal owners and veterinarians, and conducting investigations to improve the health of animals as well as people. The college benefits pets and their owners, food‑producing animals, and wildlife by offering the highest quality hospital and diagnostic laboratory services. Equipped with the most technologically advanced facilities located on a university campus, the college is dedicated to safeguarding public health by studying emerging infectious diseases that affect both animal and human health. The College of Veterinary Medicine values all members of the university community, recognizing that differences in experience and culture can only lead to a more well‑rounded, accepting academic environment as embodied in our Principles of Community.

College/Unit/Department website:

www.vet.uga.edu

Location of Vacancy:

Tifton Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ([e-mail]).

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02.
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title:

Systems Administrator II

FLSA:

Exempt

FTE:

1.00

Minimum Qualifications:

Bachelor’s degree in a related field or equivalent and 2 years of professional experience

Position Summary:

This position is located in Tifton and is under the direct supervision of the TVDIL director. It serves maintenance and improvement of the local IT systems to match the needs of the Tifton location in line with current minimum standards of the CVM IT. It requires both long‑term planning and developing of solutions for the TVDIL and ad‑hoc decision making. Close collaboration with the CVM and UGA IT teams is required. Relevant education (bachelor degree) or equivalent (e.g., four years of relevant professional experience) plus two years of relevant professional experience required. Five (5) or more years of professional experience are preferred.

Knowledge, Skills, Abilities and/or Competencies:

• Knowledge of maintaining and troubleshooting administrative, instructional, research, and laboratory computers and peripherals.
• Ability to serve as on‑site local administrator and primary point of contact for IT service requests.
• Ability to collaborate with CVM and UGA IT teams and vendor partners to maintain systems in line with CVM standards.
• Knowledge of supporting UGA tools such as OneDrive, Office365, Microsoft Teams, and Zoom.
• Ability to research, implement, and support software, hardware, networks, servers, and backups while maintaining a positive, client service–centered focus.

Physical Demands:

Some light lifting.

Is driving a responsibility of this position?:

No

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

No

Does this position require a P‑Card? :

No

Is having a P‑Card an essential function of this position? :

No

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

No

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P‑Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job‑based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre‑employment drug test for positions with high‑risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

Client Service Deskside and Infrastructure Administration and Management

• Install, configure, maintain, troubleshoot, and upgrade desktop computers, laptops, peripherals, laboratory workstations, servers, email services, and associated software systems
• Monitor system performance, data integrity, backup operations, and security compliance to ensure adherence to CVM and University System of Georgia minimum security standards.
• Collaborate with the College of Veterinary Medicine (CVM) IT team and University of Georgia IT resources to maintain secure and reliable wired and wireless network infrastructure.
• Administer local server infrastructure, coordinate server maintenance activities, and ensure continuity of critical laboratory and administrative systems.
• Manage and document support requests through the College Help Desk ticketing system while maintaining a customer‑focused service approach.
• Support and maintain email distribution lists, Microsoft 365 services, Microsoft Teams, OneDrive, Zoom, and other enterprise collaboration platforms.
• Coordinate with equipment vendors and service providers to support laboratory systems, troubleshoot technical issues, manage support contracts, and facilitate hardware and software upgrades.

Percentage of time: 50

Project Management and Process Improvement Leadership

• Provide end‑user training and guidance on information security, technology best practices, and the effective use of institutional technology resources.
• Research, evaluate, recommend, and implement hardware, software, networking, and laboratory technology solutions that improve organizational efficiency and support business objectives.
• Lead and manage local IT projects, including technology assessments, implementation planning, vendor coordination, deployment, user adoption, and change management activities.
• Support and champion adoption of enterprise technologies and strategic initiatives while providing local leadership for system‑wide application rollouts.
• Supervise and coordinate the work of temporary student assistants assigned to IT operations when applicable.

Percentage of time: 40

College, University, and Industry Committee Participation

• Maintain active positions on relevant Information Technology University and College Level committees and workgroups.
• Maintain active engagement with relevant Diagnostic Laboratory organizations and forums.

Percentage of time: 10

Contact Details:

For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.

Recruitment Contact Name:

Berit Bangoura

Recruitment Contact Email:

[e-mail]