Computer Operations Tech II
The University of Georgia
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Job summary
The University of Georgia seeks a Computer Operations Tech II to join the EITS-Data Ctr Ops team in the Athens area. The role involves operating and monitoring data center facilities and infrastructure, including HVAC, electrical systems, UPS and generator backup, water detectors, and core networking services.
Responsibilities include installing server racks, cabinets, servers, storage devices, and network devices; coordinating work on a shift, and resolving complex issues with or without
Qualifications
- Requires high school diploma or equivalent.
- Experience with data center operations and monitoring.
- Technical knowledge via apprenticeship, a 2-year degree, or professional certificate.
Responsibilities
- Monitor data center facilities and alarms per procedures.
- Monitor UPS, generators, HVAC, fire and water systems.
- Monitor campus network devices and central servers.
- Install and monitor rack, server, and network equipment.
- Maintain logs of hardware, software errors and outages.
- Attend training classes to develop skills.
- Perform other duties as assigned.
Skills
Education
Tools
Job description
S15619P
Computer Operations Tech II
EITS-Data Ctr Ops
Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state’s flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.
External
TRS
Employee
Benefits Eligible
Full Time
Third Shift: 12am – 8am
The work schedule will be 40 hours per week, Monday through Friday, 12am (midnight)-8am. Applicant must be flexible to work holidays and weekends as needed and scheduled.
Up to $39,000
08/18/2026
Yes
09/21/2026
Athens Area
The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR hrweb@uga.edu.
The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02
Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.
Computer Ops Technician I
Non-Exempt
1.00
High school diploma or equivalent
Requires technical knowledge in the field acquired through an apprenticeship, a 2-year degree, or professional certificate. Please contact Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.
This position involves activities of an assigned shift of personnel engaged in the operation and monitoring of data center facilities and related infrastructure equipment, such as HVAC, electrical grid, emergency backup UPS and generator systems, water/leak detection equipment, security and fire suppression systems, as well as research and enterprise servers, core networking services, and related services and equipment. Assist with installing server racks, cabinets, servers, storage devices, and network devices. Responsibilities include planning, scheduling, and coordinating those activities; the resolution of complex error situations with and without additional technical or supervisory assistance; making recommendations regarding new or improved service routines and production schedules. Work is performed alongside other shift personnel and subject to review by the Operations and Infrastructure leadership through conferences and evaluation of results obtained.
- Through knowledge of the operation and monitoring of data center facilities and equipment, enterprise servers and networking equipment.
- Ability to make decisions as to corrective action in instances of hardware malfunction, and adjustment of job priorities where required to meet schedules or optimize equipment usage.
- Ability to plan, schedule and coordinate the work activities assigned to a shift.
- Ability to train or assist in training newly hired personnel.
- Make recommendations regarding new and improved service routines, production techniques, and modifications of or additions to computer equipment.
- Ability to establish and maintain effective working relationships and communications with other Operations and EITS staff members, departmental and division management, and the campus community.
Lift 50 lbs., climb ladders, perform overhead work, operate hand tools and power tools, standing, bending, and kneeling.
No
Yes
No
No
No
No
Yes
Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.
Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.
Monitor data center facility environmental controls and alarms following established procedures for problem reporting and resolution.
- Uninterruptible Power Systems (UPS)
- Generators
- HVAC systems
- Fire suppression systems
- Water/smoke detectors
- Security cameras and access controls
- Chilled water and room temperature controls/gauges
- Monitor all building and core, campus network devices, as well as the central servers and storage devices providing central services for problems, provide incident response, and communicate with technicians to track problems through to resolution.
40
Monitor Student Information System production job execution via Banner/UC4 tools.
- Monitor production jobs using Banner/UC4
- Maintain a daily check sheet of production job failures
- Notify programmers of job failures, system outages, or unusual system activity
30
Assist with the installation and monitoring of rack, server, and network equipment.
- Identify the location of racks, servers, switches, and routers.
- Connect equipment to power distribution units within the racks.
- Install air vents and cable grommets in floor tiles. Insure proper airflow to equipment.
- Implement and maintain facility infrastructure monitoring software providing alarm management, trend analysis and event notification support (Nagios, SolarWinds, Liebert, Automated Logic, etc.).
- Monitor emerging technologies and applications in IT. Learn the effect on the overall data center topology. Produce and propagate new technical knowledge and skills for the department.
10
Receive and assemble incoming networking equipment and handle RMA process.
- Receive all equipment and verify correctness of shipment.
- Assemble equipment in preparation of configuration.
- Notify appropriate support personnel of arrival of equipment.
- Package, document, and schedule shipment of equipment for RMA.
5
Maintain records/logs of hardware and software errors, production batch errors, problem resolution, and outages.
- Maintain Operation logs by recording all pertinent events including system availability, scheduled/unscheduled maintenance and downtime, and corrective action taken in problem resolutions.
- Assist client community to find solutions to problems they may have or by directing them to the appropriate EITS personnel to solve these problems.
- Responsible for notification to the user community of any scheduled or unscheduled downtime of hardware or software housed in the Data Center.
- Make service calls for hardware, software, or facility related issues as needed.
5
Attend training classes, seminars, e-learning sessions, and refresher courses to further develop required skills.
- Participate in mandatory in-house training/refresher sessions as scheduled.
- Perform periodic review of established Operational documentation.
- Assist in directing or training Operations personnel.
- Maintain effective customer service requirements.
5
Other duties as assigned.
5
For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
George Veeder
gveeder@uga.edu
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