ASST SYSTEM ADMINISTRATOR

The University of Georgia

Athens (GA)

On-site

USD 50,000 - 65,000

Full time

12 days ago

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Job summary

The University of Georgia is seeking an ASST SYSTEM ADMINISTRATOR to support computing devices across the Office of Research units. Responsibilities include desktop support (Windows/Mac), imaging, printer management, inventory, Intune/Addigy-based management, AD/Entra user management, and network/IP tasks.

The role requires completion of certain certifications within two years and strong customer service, documentation, and teamwork.

Qualifications

High school diploma or equivalent is required.
Must complete specified certifications within first two years of hire with department support.
Provide high-quality customer support and maintain clear documentation of work and resolutions.

Responsibilities

New device imaging – develop, manage and update an automated imaging process.
New device installs and troubleshooting.
Application setup and troubleshooting.
Device tracking and maintenance.
Device network assignment and maintenance.
User/Group maintenance.
Communicate with team regarding issues and resolutions.
Assist end users in device and application usage as well as any other related issues.
Help maintain unit documentation regarding devices, protocols, and processes relevant to the unit.

Skills

IT support principles

Communication skills

Attention to detail

Time management

Analytical thinking

Documentation

Customer support

Teamwork

Education

High school diploma or equivalent

Tools

Intune

Addigy

Active Directory

Entra

Job description

Posting Number:

S15564P

Working Title:

ASST SYSTEM ADMINISTRATOR

Department:

VPR-Research IT

About the University of Georgia:

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full‑time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine.

Posting Type:

External

Retirement Plan:

TRS

Employment Type:

Employee

Benefits Eligibility:

Benefits Eligible

Full/Part time:

Full Time

Additional Schedule Information:

Monday through Friday 8:00 am - 5:00 pm

Advertised Salary:

Commensurate with Experience

Posting Date:

08/04/2026

Open until filled:

Yes

Proposed Starting Date:

09/01/2026

Special Instructions to Applicants:

Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of your appointment and maintain eligibility without sponsorship throughout your appointment

Location of Vacancy:

Athens Area

EEO Policy Statement:

The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR hrweb@uga.edu.

USG Core Values Statement:

The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02. Additionally, USG supports Freedom of Expression as stated in Board Policy 06.05 Freedom of Expression and Academic Freedom.

Classification Title:

Network Support Technician I

FLSA:

Non-Exempt

FTE:

1.00

Minimum Qualifications:

High school diploma or equivalent

Position Summary:

This position is responsible for supporting the use of computing devices across all of the various units within the Office of Research. Areas of responsibility include but are not limited to: desktop support (Windows/Mac), device imaging, printer management, device inventory, device management via Intune/Addigy, device troubleshooting, user management (AD and Entra), network/IP management, and conference room support. This position requires completion of specified certifications within the first two years of hire for employees who do not already possess them, with department support available.

Knowledge, Skills, Abilities and/or Competencies:

Knowledge of IT support principles and practices, with the ability to provide technical assistance and troubleshoot hardware, software, and related technology issues.
Fast learning and willing to listen to and be taught by more experienced personnel
A team player with excellent communication skills
Great attention to detail and time-management skills
Analytical thinking and problem-solving capability
Well-organized and punctual
Ability to provide high-quality customer support
Strong capability to document work product and resolution steps
Knowledge of and the ability to attain the certifications below:
- CompTIA A+
- MS-900
- MD-102 Endpoint Administrator
- Security+
- Apple Device Support

Physical Demands:

Sitting, standing, walking, bending, stooping, pushing, pulling, lifting up to 20 lbs and carrying up to 25 lbs.
Walking between campus buildings
Sitting or standing for long periods

Is driving a responsibility of this position?:

Is this a Position of Trust?:

Yes

Does this position have operation, access, or control of financial resources?:

Does this position require a P-Card? :

Is having a P-Card an essential function of this position? :

Does this position have direct interaction or care of children under the age of 18 or direct patient care?:

Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications):

Yes

Credit and P-Card policy:

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Background Investigation Policy:

Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website.

Duties/Responsibilities:

New device imaging – develop, manage and update an automated imaging process to be used throughout the unit.

Percentage of time:

Duties/Responsibilities:

New device installs and troubleshooting.

Percentage of time:

Duties/Responsibilities:

Application setup and troubleshooting.

Percentage of time:

Duties/Responsibilities:

Device tracking and maintenance.

Percentage of time: