IT Systems Administrator: End-User Support & Onboarding

Crossroads Courier; St. Louis (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

Crossroads Courier is seeking an IT Support and Systems Administrator in St. Louis, MO to serve as the primary IT contact for employees.

You will support Microsoft 365 administration, Intune, device management, onboarding, and vendor coordination while maintaining day-to-day technology support across the organization. The role requires hands-on desktop support, asset management, and independent problem solving, with opportunities to improve processes and user experience in a collaborative,

Qualifications

• 3+ years of desktop support, systems administration, or IT generalist experience.
• Experience with Intune or endpoint management.
• Experience onboarding and offboarding employees.
• Experience managing hardware and technology assets.
• Vendor management and issue resolution experience.
• Basic networking and security troubleshooting skills.
• Ability to work independently and take ownership of issues.

Responsibilities

• Provide desktop and helpdesk support for employees.
• Administer Microsoft 365, Intune, and user accounts.
• Manage employee onboarding and offboarding.
• Deploy and maintain computers, mobile devices, and equipment.
• Coordinate with technology vendors and service providers.
• Support endpoint security, networking, printers, and connectivity.
• Troubleshoot and resolve technology issues independently.
• Help improve technology processes and user experience.

Skills

IT support

Systems administration

Intune

User onboarding

Vendor management

Security troubleshooting

Independent work

Tools

Microsoft 365

Intune

Zoho CRM

CXT TMS

Microsoft Copilot

Job description

Crossroads Courier is seeking an IT Support and Systems Administrator in St. Louis, MO to serve as the primary IT contact for employees.

You will support Microsoft 365 administration, Intune, device management, onboarding, and vendor coordination while maintaining day-to-day technology support across the organization. The role requires hands-on desktop support, asset management, and independent problem solving, with opportunities to improve processes and user experience in a collaborative,