IT Systems Administrator — Cloud, IAM & Security

Sylvania; Santa Fe (NM); On-site; USD 65,000 - 85,000; Full time

Job summary

Sylvania is seeking an IT Systems Administrator to maintain and secure district servers, cloud platforms, and endpoint devices. You will manage Windows Server environments, AD/ DNS/ DHCP, and Google Workspace, ensuring reliable services for students and staff.

The role requires strong troubleshooting, documentation, and collaboration with vendors. Ideal candidates have 3+ years of IT experience and a solid understanding of IAM, MFA, and incident response.

Qualifications

• Associate’s or Bachelor’s degree in IT/CS or related field, or an equivalent combination of education and experience.
• Three years of progressively responsible IT experience supporting servers, networks, cloud services, cybersecurity, or enterprise tech environments.
• Experience administering Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, file services, and related network services.
• Experience administering Google Workspace, Microsoft 365, Microsoft Entra ID, or comparable cloud-based systems.
• Experience with endpoint management, system monitoring, backup, virtualization, patch management, and cybersecurity tools.
• Knowledge of identity and access management, MFA, RBAC, and account provisioning.
• Ability to diagnose and resolve complex server, network, application, security, and user-account issues.
• Ability to maintain accurate system documentation, diagrams, inventories, procedures, and change logs.
• Protect confidential student, employee, financial, and district information.
• Must possess or obtain a valid New Mexico driver’s license and be able to travel between District locations.
• Ability to pass background checks and other employment requirements.
• Experience with IT ticketing systems and documentation management processes.

Responsibilities

• Installs, configures, administers, monitors, and maintains District servers, OS, storage, apps, and cloud services.
• Manages Windows Server environments including AD, DNS, DHCP, file and print services.
• Administers Google Workspace, Microsoft 365, Entra ID, and other cloud platforms.
• Creates, modifies, disables, and removes user accounts and security groups.
• Maintains secure provisioning and deprovisioning of users.
• Configures single sign-on and MFA; handles directory synchronization and app authentication.
• Maintains virtual servers, backups, storage, DR systems, and related infra.
• Monitors availability, performance, storage, event logs, and security alerts.
• Installs OS updates, patches, firmware, and app upgrades.
• Tests significant system changes before deployment; plans replacement for aging systems.
• Administers endpoint-management for Windows, Chromebooks, mobiles, and district devices.
• Develops device policies, security settings, and automated management procedures.
• Supports secure deployment, reassignment, recovery, and retirement of district technology.
• Maintains equipment inventories, licensing, warranties, and service agreements.
• Implements cybersecurity controls per policy and best practices.
• Administers MFA, endpoint protection, email security, web filtering, encryption, and vulnerability tools.
• Reviews security alerts and logs for suspicious activity; assists with incidents and recovery.
• Performs vulnerability scans and access reviews; maintains account hygiene.
• Creates and maintains system documentation and SOPs; coordinates with vendors on projects.

Skills

IT system expertise

Windows Server & AD

Cloud platforms (Google Workspace, M25

Endpoint management & virtualization

IAM & MFA

Troubleshooting complex issues

Documentation & change logs

data/protection & FERPA awareness

Driver's license & travel

IT ticketing systems knowledge

Education

Bachelor’s degree in IT/CS or related field

Tools

Windows Server

Active Directory

Google Workspace

Microsoft 365

Entra ID

Job description

Sylvania is seeking an IT Systems Administrator to maintain and secure district servers, cloud platforms, and endpoint devices. You will manage Windows Server environments, AD/ DNS/ DHCP, and Google Workspace, ensuring reliable services for students and staff.

The role requires strong troubleshooting, documentation, and collaboration with vendors. Ideal candidates have 3+ years of IT experience and a solid understanding of IAM, MFA, and incident response.