IT Systems & Infrastructure Administrator

synergillc; Elkridge (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Synergi LLC is seeking an IT Administrator to manage the company’s IT needs and coordinate with external service providers. This role will be the single point of contact for all IT-related responsibilities across the organization.

Responsibilities include maintaining infrastructure, supervising vendors, recommending hardware upgrades, producing reports for management, and delivering timely user support; strong communication and organizational skills are essential.

Qualifications

• Bachelor’s degree in IT/CS/Info Security or related field.
• 5+ years in IT administration.
• 5+ years in IT helpdesk.
• Preferred: A+ and Network+ certifications.

Responsibilities

• Manage IT infrastructure including software, hardware, licenses, phones, tablets, phone system and printers.
• Manage IT service providers contracted with Synergi.
• Recommend hardware maintenance and upgrades.
• Record data to analyze problems and track to final solution.
• Prepare and present IT infrastructure reports for management review.
• Assist users by answering questions and providing timely support.
• Provide problem resolution, escalating advanced inquiries as needed.
• Perform other related duties as assigned.
• Responsible for IT Operating Budget and IT CAPEX Budget.

Skills

Excellent verbal and written comms

Microsoft Office Suite

Organizational skills

Interpersonal skills

Explain technical info to nontechnical

Education

Bachelor’s degree in IT/CS/InfoSec

5+ years IT Administration

5+ years IT Helpdesk

Job description

Synergi LLC is seeking an IT Administrator to manage the company’s IT needs and coordinate with external service providers. This role will be the single point of contact for all IT-related responsibilities across the organization.

Responsibilities include maintaining infrastructure, supervising vendors, recommending hardware upgrades, producing reports for management, and delivering timely user support; strong communication and organizational skills are essential.