IT & Systems Administrator

InCommon; Bethesda (MD); On-site; USD 100,000 - 120,000; Full time

Job summary

InCommon is seeking an IT Systems & Network Engineer to maintain and enhance core infrastructure, ensure network stability, and provide IT support. This role requires hands-on experience in system management, user support across macOS and Windows, and a proactive approach to fixing technical issues. Join a forward-thinking team dedicated to smooth internal operations and user satisfaction.

Qualifications

• 2–4 years of experience in IT systems, support, or network admin roles.
• Comfort working across both macOS and Windows environments.
• Basic scripting or automation exposure is a plus.

Responsibilities

• End-to-end laptop provisioning and peripheral setup.
• Day-to-day network management including wired/wireless and DHCP.
• Troubleshooting across hardware, software, and connectivity issues.

Skills

TCP/IP

DNS

DHCP

Networking protocols

User management

Device management

Communication skills

Problem solving

Job description

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This range is provided by InCommon. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

InCommon is hiring on behalf of a US-based company.

About the Role

We’re looking for a sharp, hands-on IT Systems & Network Engineer who can keep our systems humming and our team productive. You’ll handle everything from laptop setup to network stability, user management to VPN access — and jump in wherever needed when things break. This role goes beyond basic IT support; you’ll play a key part in maintaining core infrastructure and helping scale internal operations smoothly.

What You'll Own

• End-to-end laptop provisioning (Mac + Windows) and peripheral setup
• Troubleshooting across hardware, software, and connectivity issues
• Day-to-day network management: wired/wireless, DHCP, DNS, access points
• VPN setup and maintenance (AWS VPN preferred)
• Basic server admin tasks – including Windows Server, Group Policy, ESET
• Handling one-off fixes: WiFi dead zones, glitchy TVs, printer issues, etc.
• Maintaining IT asset inventory and documentation
• Procuring hardware/software and managing vendor relationships
• Light-touch internal training to help users navigate systems confidently

You’ll Fit Right In If You Have

• 2–4 years of experience in IT systems, support, or network admin roles
• Solid understanding of TCP/IP, DNS, DHCP, and standard networking protocols
• Comfort working across both macOS and Windows environments
• Hands-on experience with user and device management in AD + Office 365
• Familiarity with VPN tools (bonus if AWS VPN) and remote access setups
• Basic scripting or automation exposure is a plus (but not mandatory)
• Strong communication skills — you know how to explain things simply
• A bias for action: you notice something broken, and you fix it — fast

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Industries

  Technology, Information and Media

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