IT System Administrator

FII; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

On-the-job training

Job summary

FII is seeking an IT System Administrator in Houston, Texas to maintain and optimize internal IT systems. Responsibilities include supporting on-premises environments, managing network infrastructure, and resolving technical issues. The ideal candidate should have strong expertise in Microsoft systems, network setups, and cybersecurity tools. The role offers on-the-job training to learn new IT functions such as cloud and AI under management's guidance.

Qualifications

• Strong technical expertise in IT systems and network management.
• Proactive problem-solving skills and team collaboration.
• Familiarity with Microsoft 365 and fault intervention.

Responsibilities

• Maintain and optimize internal IT infrastructure and support systems.
• Respond to and resolve Microsoft 365 issues.
• Manage on-premises domain controllers and network components.

Skills

Microsoft OS, Windows 10, 11

Network infrastructure, LAN/WAN

Cybersecurity and related tools

MS SQL

Cisco IP Phone Call Manager

Tools

HP ProLiant servers

Network monitoring tools

Job description

IT System Administrator

The person holding this position will be responsible for maintaining and optimizing our internal IT infrastructure, supporting primarily on-premises office and production environments, and ensuring the smooth operation of our desktop, network, servers, and communication systems. This role requires strong technical expertise, proactive problem solving skills, and the ability to collaborate effectively within a team.

• Provide day-to-day production IT related support such as shopfloor control system, SQL DB, server, desktop, software, account setup, Zebra printer, barcode label design and relevant operation requests.
• Provide internal desktop maintenance support and basic network maintenance, including troubleshooting and resolving issues related to DHCP/DNS.
• Provide IT support to users on hardware, wired and wireless network, application
• Respond promptly to and resolve Microsoft 365 issues at users’ level; collaborate with Microsoft 365 admin on issue resolution.
• Manage and maintain on-premises domain controllers and deploy/optimize policies.
• Participate in the design and optimization of the architectural framework for various company application systems and maintenance platforms.
• Collaborate with the IT team to assist with other IT operations related tasks as needed.
• Maintain and update network infrastructure components such as network devices, servers, UPS, server rooms, cabling per site.
• Provide internet service and control/monitoring web activities.
• Maintain MS Active Directory domain infrastructure, DHCP service, DNS service, file server, SFTP (FTP) server.
• Maintain and configure the Windows update and antivirus system.
• Respond to urgent network alerts during business hours and off-hours, with pre-assigned on-call schedule, to prevent and minimize downtime.
• Support Phone System and IP Phone (Cisco IP Phone Call Manager)
• Provide Data Backup/Restore Support
• Prepare to learn and take on new and emerging IT related job functions, cloud, AI, and cybersecurity compliance, under management’s guidelines.
• Report and escalation issues to the IT manager in a timely manner.
• Participate IT meeting/discussion to update project/ticket/assignment status.

Candidate should be familiar with current technologies, including but not limited to:

• Microsoft OS, Windows 10, Windows 11, Windows Server 2016 and beyond, MS Office suites, Microsoft 365 client, MS SQL
• Good understanding/experience of network infrastructure on topologies, protocols, LAN/WAN, routing/switching concepts
• Good understanding/experience of cybersecurity and related tools, firewall concept, Cisco, MS MDEEDR, Fortinet FortiGate, Symantec...
• Network monitoring and management tools experience
• HP ProLiant servers, HP desktop, laptop, network printer/scanner/copier

Note#1: Provide on-the-job training