IT Support Trainer for Entry-Level Careers

perscholashires; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Per Scholas in Phoenix seeks an IT Support instructor to join our Training Team. The role supports instructor-led training that prepares students for entry-level to mid-level IT roles, administering assessments, tracking progress, and maintaining classroom materials.

The ideal candidate combines a technical background with strong communication skills, can engage students in Zoom or in-person settings, and is committed to delivering high-quality instruction that aligns with Per Scholas’ mission

Qualifications

• 1-3 years of teaching or training experience.
• Strong technical background; able to grasp and convey highly technical subject matter.
• Ability to respond clearly to live digital conversations via a digital engagement platform such as Zoom or an in-person training environment.
• Strong communication skills.

Responsibilities

• Support instructor-led training that prepares students for entry-level to mid-level careers in IT Support.
• Provide students with access to relevant resources for outside learning on technologies and study aids relevant to the curriculum.
• Work closely with the team to identify student needs and establish individualized plans for student achievement.
• Maintain and update Salesforce and/or our LMS with student grades, certification scores, and progress notes.
• Support and maintain the training curricula, syllabi, lesson plans, and other classroom materials.

Skills

Teaching/Training

Technical background

Digital communication

Team collaboration

Tools

Salesforce

LMS

Zoom

Job description

Per Scholas in Phoenix seeks an IT Support instructor to join our Training Team. The role supports instructor-led training that prepares students for entry-level to mid-level IT roles, administering assessments, tracking progress, and maintaining classroom materials.

The ideal candidate combines a technical background with strong communication skills, can engage students in Zoom or in-person settings, and is committed to delivering high-quality instruction that aligns with Per Scholas’ mission