IT Support Technician - Windows & Linux | Flexible Shifts

INSPYR Solutions; Fall River (MA); On-site; USD 34,000 - 40,000; Full time

Job summary

INSPYR Solutions is seeking an IT Support Technician in Fall River, MA (or Charlton) to provide hands-on technical support, troubleshoot IT issues, and maintain reliable IT operations. The role requires strong problem-solving skills and a willingness to learn and improve processes.

Responsibilities include imaging laptops, supporting printers and basic networking, and ensuring Windows 11 and Linux environments run smoothly.

Qualifications

• Minimum 2+ years of hands-on IT experience, specifically troubleshooting.
• Experience with laptop imaging, printer support, and basic networking.
• Proficiency in Windows 11 and Linux environments.
• Strong communication skills, with the ability to follow SOPs independently and prioritize technical tasks.

Responsibilities

• Perform laptop imaging, configuration, and deployment.
• Troubleshoot printers, hardware, software, and basic network issues.
• Provide technical support for Windows 11 and Linux environments.
• Resolve customer issues promptly and escalate complex problems when necessary.
• Follow IT procedures, maintain quality standards, and identify process improvements.
• Take ownership of assigned tasks and collaborate with team members.

Skills

IT support

Troubleshooting

Laptop imaging

Printer support

Networking

Windows 11

Linux

Communication

Education

CompTIA A+

Job description

INSPYR Solutions is seeking an IT Support Technician in Fall River, MA (or Charlton) to provide hands-on technical support, troubleshoot IT issues, and maintain reliable IT operations. The role requires strong problem-solving skills and a willingness to learn and improve processes.

Responsibilities include imaging laptops, supporting printers and basic networking, and ensuring Windows 11 and Linux environments run smoothly.