IT Support Technician (Tier I) for Engineers & Architects

Wilson & Company, Inc., Engineers & Architects

Kansas City (MO)

On-site

USD 49,000 - 57,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

Life insurance

Disability coverage

Paid time off

Retirement savings plans

Job summary

Wilson & Company, Inc., Engineers & Architects seeks a full-time IT Support Technician to provide Tier I help desk support across El Paso, TX, Las Cruces, NM, or Kansas City, MO. The role requires self-motivation, organization, and clear communication with technical and non-technical staff to keep projects moving.

The ideal candidate has 2–5 years of experience, hands-on work with Windows 11, Intune imaging/deployment, AD, DNS/DHCP, and proficiency in supporting civil engineering and

Qualifications

2-5 years supporting Windows desktop OS, Office 365, and Teams.
Imaging and deploying PCs via Microsoft Intune (Autopilot a plus), including asset inventory/equipment tracking.
Troubleshooting hardware, software, and applications; patch/update management.

Skills

Windows 11 support

Intune deployment

Active Directory

LAN/WAN TCP/IP

Remote Desktop

Tech troubleshooting

Customer service

Tools

Microsoft Intune

Autodesk

AutoCAD

Civil 3D

Revit

Bentley MicroStation

ArcGIS

Office 365

Job description

The ideal candidate has 2–5 years of experience, hands-on work with Windows 11, Intune imaging/deployment, AD, DNS/DHCP, and proficiency in supporting civil engineering and

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