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American business solutions inc seeks an entry-level IT support assistant to help end users, manage common hardware and software issues, and guide basic technology usage in a small business environment.
The role emphasizes troubleshooting, operating systems support, and familiarity with Windows environments to keep desktops and classroom or office devices running smoothly.
High school diploma or equivalent and demonstrated knowledge or experience supporting computers, technology, or end users.
Basic knowledge of computer hardware, software, operating systems, and peripherals.
Ability to troubleshoot common computer and technology problems.
Familiarity with Windows environments
Associate degree or technical certification in information technology, computer science, information systems, or a related field.
Familiarity with one or more of the following: Windows 10/11, macOS, Microsoft 365, networking concepts, Active Directory, Intune, Jamf, mobile devices, classroom or audiovisual technology, Teams, Zoom
Skills :
Basic knowledge of computer hardware,software,operating systems,and peripherals. Ability to troubleshoot common computer and technology problems.