IT Support Technician: Helpdesk & Device Deployment

Tri-Starr Talent; San Antonio (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Tri-Starr Talent in San Antonio, TX seeks an IT Help Desk Technician to support end users and keep daily operations running smoothly.

You will troubleshoot workstation issues, respond to help desk tickets, and assist with upgrades and replacements of desktops, laptops, and tablets, including imaging with SCCM/MECM where possible. This role emphasizes customer service and prompt problem solving.

Qualifications

• High school diploma or equivalent.
• Minimum of two years of IT experience.
• Experience imaging workstations using SCCM/MECM preferred.

Responsibilities

• Troubleshoot hardware, software, OS, networking, printing, and performance issues.
• Assist end users via on-site or remote desktop support.
• Image and deploy equipment to users.

Skills

Troubleshooting

Customer service

Hardware/peripherals

Education

High School Diploma or GED

Tools

SCCM/MECM imaging

Job description

Tri-Starr Talent in San Antonio, TX seeks an IT Help Desk Technician to support end users and keep daily operations running smoothly.

You will troubleshoot workstation issues, respond to help desk tickets, and assist with upgrades and replacements of desktops, laptops, and tablets, including imaging with SCCM/MECM where possible. This role emphasizes customer service and prompt problem solving.