IT Support Technician: Hardware, Software & Networking

Nevada Health Centers; Elko (NV); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation with annual merit increases

Company-sponsored PPO medical plan

403(b) retirement plan with employer match

Generous time-off policy, and ten paid holidays plus one float holiday

Company paid life/AD&D and long-term disability policies

Job summary

Nevada Health Centers is seeking an IT Support Technician located in Elko, Nevada. This role involves providing technical assistance, support, and training for IT hardware and software, while working independently or with other IT staff.

The ideal candidate should hold a high school diploma with two years of IT support experience or an associate degree in a related field. Benefits include competitive compensation, medical plans, and a retirement plan with employer match.

Qualifications

• Two years of experience in hardware/software support is required.
• Ability to communicate effectively with technical and non-technical colleagues.
• Experience with problem analysis and customer service.

Responsibilities

• Receive, log, and route user calls for assistance.
• Troubleshoot desktop communication problems and coach users.
• Conduct training on the use of hardware and software.
• Maintain technical documentation and perform preventative maintenance.

Skills

Networking and server management experience

Excellent verbal and written communication

Customer service skills

Education

High School diploma or equivalent

Associate degree in a related field

Bachelor degree in related field

Job description

Nevada Health Centers is seeking an IT Support Technician located in Elko, Nevada. This role involves providing technical assistance, support, and training for IT hardware and software, while working independently or with other IT staff.

The ideal candidate should hold a high school diploma with two years of IT support experience or an associate degree in a related field. Benefits include competitive compensation, medical plans, and a retirement plan with employer match.