In-Office IT Support Technician - Growth Path & Benefits

Nevada Health Centers Inc; Elko (NV); On-site; USD 24,879 - 28,612; Full time

Benefits offered by this job

Competitive compensation with annual merit increases

Company sponsored medical, vision, and dental plans

403(b) retirement plan with employer match

Generous time-off policy

Company paid life and long-term disability policies

Job summary

Nevada Health Centers Inc is seeking an IT Support Technician to provide technical assistance in Elko, NV. This full-time role involves troubleshooting hardware and software issues while ensuring excellent customer service.

The ideal candidate will have a high school diploma, two years of experience in support, and familiarity with networking and server management. The position offers competitive compensation and benefits, including a generous time-off policy.

Qualifications

• Two years of experience in hardware/software support.
• Bachelor's degree in a related field is preferred.

Responsibilities

• Troubleshoot desktop communication problems and networking issues.
• Prepare and maintain technical documentation.
• Inform and train users on equipment and software operation.
• Ensure confidentiality of all information.
• Maintain first-class level customer service.

Skills

Networking and server management

Technical assistance

Customer service

Troubleshooting

Education

High School diploma or equivalent

Associate degree in related field

Tools

Desktop communication tools

Software installation and configuration

Job description

Nevada Health Centers Inc is seeking an IT Support Technician to provide technical assistance in Elko, NV. This full-time role involves troubleshooting hardware and software issues while ensuring excellent customer service.

The ideal candidate will have a high school diploma, two years of experience in support, and familiarity with networking and server management. The position offers competitive compensation and benefits, including a generous time-off policy.