IT Support Technician

Prestige Greeters; Washington; On-site; USD 11,000 - 15,000; Part time

Job summary

Prestige Greeters in Washington, USA is seeking an IT Support Technician to assist clients with technical issues, install and maintain hardware, software, and network systems. This part-time role offers flexible hours and a collaborative team environment.

Responsibilities include providing support via phone, email or in person, diagnosing problems, and maintaining clear records of troubleshooting steps and resolutions for client satisfaction.

Qualifications

• Minimum of 2 years experience in a similar role.
• Knowledge of Windows and Mac operating systems.
• Familiarity with various software applications and network systems.
• Excellent problem-solving skills.
• Strong communication and customer service skills.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot hardware, software, and network issues.
• Install and configure computer systems and applications.
• Perform routine maintenance on computer systems.
• Collaborate with other technicians to resolve complex technical issues.
• Keep accurate records of all support activities.

Skills

Problem-solving

Customer service

Communication

Tools

Windows OS

Mac OS

Job description

City Washington USA We are seeking a skilled and experienced IT Support Technician to join our team in Washington As an IT Support Technician you will be responsible for providing technical support and troubleshooting services to our clients You will assist with the installation maintenance and repair of hardware software and network systems

Responsibilities

• Provide technical support to clients via phone email or in person
• Troubleshoot hardware software and network issues
• Install and configure computer systems and applications
• Perform routine maintenance on computer systems
• Collaborate with other technicians to resolve complex technical issues
• Keep accurate records of all support activities

Requirements

• Minimum of 2 years experience in a similar role
• Knowledge of Windows and Mac operating systems
• Familiarity with various software applications and network systems
• Excellent problem-solving skills
• Strong communication and customer service skills

Salary $1200 per month

This is a part-time position with flexible hours

We welcome candidates of all nationalities and backgrounds Women are encouraged to apply