IT Support Technician

Weber State University; Utah; On-site; USD 15,000 - 21,000; Part time

Job summary

Weber State University is seeking a part-time, on-site IT support assistant to help faculty, staff and students with technology issues. The role involves configuring, deploying, and maintaining Mac, PC, and mobile devices and peripherals, and keeping classroom multimedia equipment running smoothly.

The position is 20 hours per week year-round, with a 2.0 GPA requirement and full-time enrollment for students; prior coursework in digital technology is preferred.

Qualifications

• Currently enrolled in a degree related to digital technology.
• 50/50 eligible; student must be enrolled full-time and have at least a 2.0 GPA.

Responsibilities

• Assist faculty, staff, & students experiencing technology issues.
• Configure, deploy, and maintain Mac, PC, mobile devices, and peripherals.
• Maintain classroom multimedia technology.

Skills

macOS

Windows OS

Mobile devices (iOS/Android)

Education

Undergraduate coursework in digital technology

Job description

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Requisition Number

Requisition Number H00580P

Position Category

Position Category Hourly/Work Study

Hours per week

20

Months per year

12

Pay Grade

Hourly Pay Rate

Hourly Pay Rate $ 13.00

Job Summary/Basic Function

Assist faculty, staff, & students experiencing technology issues of a wide variety.
Configure, deploy, and maintain Mac, PC, mobile devices, and peripherals. Maintain classroom multimedia technology.

Required Qualifications

Current or recent coursework pursuant to a degree related to digital technology. This position is 50/50 eligible, student must be enrolled full-time and have at least a 2.0 GPA in order to qualify.

Preferred Qualifications

Strong familiarity with macOS and Windows operating systems, computer hardware, peripherals, and application functionality. Basic understanding of mobile devices systems including iPads, iOS and Android devices.

Physical Activity of this position

Physical Activity of this position Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Moving about on hands and knees or hands and feet. , Operate, activate, use, prepare, inspect, place, detect, or position. , Grasping. Applying pressure to an object with the fingers and palm. , Feeling. Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance., Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.

Physical Requirements of this position

Physical Requirements of this position Light work. Exerting up to 20 lbs of force occasionally and/or up to 10 lbs of force frequently and/or a negligible amount of force constantly to move objects. Use of arm and/or leg controls exerting forces greater than that for sedentary work.

Visual Acuity Requirements including color, depth perception and field of vision.

Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.

The conditions the worker will be subject to in this position.

The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).