IT Support Technician

TEKsystems; Stayton (OR); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic healthcare company as an IT Support Technician in Stayton, OR. This fully onsite position offers a fantastic opportunity to provide tier 1 and 2 support, troubleshoot issues, and manage ticketing systems. You'll be part of a collaborative team where strong customer service skills are essential. Enjoy a competitive hourly wage and a range of benefits, including medical, dental, and a 401(k) retirement plan. If you're passionate about technology and helping others, this role is perfect for you!

Benefits

Medical, Dental & Vision

401(k) Retirement Plan

Life Insurance

Short and Long-term Disability

Health Spending Account

Transportation Benefits

Employee Assistance Program

Paid Time Off

Qualifications

• Experience in tier 1 and 2 support via phone.
• Proficient in troubleshooting and ticket triaging.

Responsibilities

• Handle incoming calls for IT support and triage tickets.
• Monitor IT department emails and manage communications.

Skills

Desktop Support

Helpdesk Support

Active Directory

Office 365

Customer Service Skills

Job description

*A local Healthcare company in Stayton, OR is hiring an IT Support Technician to join the team for a great opportunity!*
*Job Description:*

* Will be responsible for any incoming calls to the IT department handling roughly tier 1 and 2 support issues
* Triaging tickets - troubleshooting, handling, transferring, writing and confirming tickets
* Monitor IT department emails - there is a general IT email and they are responsible for maintaining it
*Qualifications:*

* Desktop and Helpdesk Support Exp - need to be able to do troubleshooting (roughly tier 1 and 2) via phone and have experience triaging tickets
* Active Directory (new user set up and password resets) - group policy is not needed
* Office 365 exp (specifically MS Exchange) highly preferred
* Strong customer service skills - They need someone that is a strong communicator and comfortable asking for help when needed and can show up with insight to meetings
***If Interested:*
*Please apply to the job application and email Derek at Dmautz @teksystems.com*
*Pay and Benefits*
The pay range for this position is $23.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Stayton,OR.
*Application Deadline*
This position is anticipated to close on May 23, 2025.
About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.


The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.