It Support Technician

TEKsystems; New Jersey; On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Job summary

TEKsystems in Florham Park, NJ, is seeking an IT Support Technician to provide onsite end-user support, handling Windows/PC issues, Office 365, Exchange, Active Directory, and Microsoft Entra administration. You will set up, configure, deploy, and troubleshoot hardware and devices, and respond to tickets efficiently.

Responsibilities include deploying hardware, managing endpoints, and ensuring smooth operations across the office.

Qualifications

• Experience supporting Windows/PC hardware and software issues.
• Proficient in Active Directory user management and basic security practices.
• Familiar with Office 365, Exchange, and Microsoft Entra administration.

Responsibilities

• Install, configure, maintain, repair, upgrade, and troubleshoot PC workstations, printers, and network equipment.
• Provide technical support for hardware, software, network, and system issues for all users, in person or remotely.
• Work with vendors to diagnose and resolve issues.
• Respond to and resolve tickets through a ticketing system.
• Provide recommendations on desktop, laptop, and network configurations to support business needs.
• Software deployment and endpoint management.
• Diagnose and resolve hardware, software, and connectivity issues promptly.
• Configure and maintain domain controllers and Microsoft 365 email systems.

Skills

Desktop

Troubleshooting

Active directory

Windows

O365

Deployment

Imaging

Help desk

Outlook

Office 365

Job description

Job Description

Description

Our client is seeking an IT Support Technician to join their team that will be responsible for providing onsite support to internal end-users and handle all requests related to Windows/PC issues, Microsoft Office, Exchange, Active Directory, Group Policies, Microsoft Entra administration, applications/software installation. Setting up, configuring, deploying, and troubleshooting hardware/devices.

Responsibilities

• Install, configure, maintain, repair, upgrade, and troubleshoot PC workstations, laptops, printers, network equipment, telecommunications systems, software, and databases used by the company.
• Provide technical support and problem resolution for hardware, software, network, and system issues for all users, either in person or remotely.
• Work with hardware vendors, software vendors, and service providers to diagnose, troubleshoot, and resolve technical issues.
• Responding to and resolving tickets through a ticketing system.
• Provide recommendations on desktop, laptop, virtualization, and network configurations to support business needs.
• Software deployment and endpoint management.
• Diagnose and resolve hardware, software, and connectivity issues in a timely and professional manner.
• Configure, administer, and maintain application, file, print, and network servers, including domain controllers and Microsoft 365 email and collaboration systems.
• Experience supporting Office 365 (Outlook troubleshooting, user issues)
• Managing user accounts and access (user provisioning, password resets, access support, and basic security practices) via Active Directory.

Skills

Desktop, Support, Troubleshooting, Active directory, Windows, Customer service, Hardware, Technical support, O365, Deployment, Imaging, Help desk, Outlook, Office 365, Hardware support, Help desk support, Windows 10, Phone support, Hardware/software, Mobile device, Microsoft, Microsoft office, Desktop hardware, Customer support, Hardware troubleshooting, Service desk, Troubleshooting hardware

Top Skills Details

Desktop,Support,Troubleshooting,Active directory,Windows,Customer service,Hardware,Technical support,O365,Deployment,Imaging,Help desk,Outlook,Office 365,Hardware support

Additional Skills & Qualifications

• Must possess advanced critical thinking skills.
• Ability to develop and write technical documentation.
• Excellent self-organization and time management skills.
• Deliver high-quality customer service in a front-facing support role.

Job Type & Location

This is a Contract to Hire position based out of Florham Park, NJ.

Pay and Benefits

The pay range for this position is $25.00 - $31.25/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Florham Park,NJ.

Application Deadline

This position is anticipated to close on Aug 19, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services