IT Support Technician

Flextronics - The Flex Company; Columbia (SC); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading company in diversified manufacturing is seeking an IT Support Technician 2 in Columbia, SC. This role involves installing and maintaining desktop and laptop hardware/software, providing technical support, and managing PC assets. An associate degree and experience in IT support are preferred. The company offers a range of benefits, including medical, dental, and 401(k) matching.

Benefits

Full range of medical, dental, and vision plans

Life Insurance

Short-term and Long-term Disability

Matching 401(k) Contributions

Vacation and Paid Sick Time

Tuition Reimbursement

Qualifications

• Requires minimum 2 years related experience.
• Working knowledge of PC architecture and OS.
• Experience with imaging processes for PC deployment.

Responsibilities

• Perform installation, repair, and maintenance of PCs.
• Provide 1st line technical support for end-user computers.
• Troubleshoot hardware/software issues and network problems.

Skills

Windows 10

Windows 11

Active Directory

PC architecture

Mobile Operating Systems

Education

Associate Degree or equivalent experience

Tools

Microsoft Certified Systems Engineer

Job description

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time left to apply End Date: August 3, 2025 (30+ days left to apply)

job requisition id WD201970

Job Posting Start Date 06-03-2025 Job Posting End Date 08-03-2025Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add an IT Support Technician 2 located in Columbia, SC.

Reporting to the IT Supervisor the IT Support Technician 2 role is responsible for installing and helping desktop/laptop hardware and software, computers peripherals, office printers and maintain PC assets.

What a typical day looks like:

• Performs the installation, repair, and preventative maintenance of personal computer and related systems.
• Configure cellular phones for end users to meet corporate specifications
• Assists in determining suitable software to meet user requirements.
• Manage required supplies for printers (not to include paper).
• Install software, patches, and updates on desktops, laptops.
• Keep accurate tracking of all assets supported by Deskside.
• Maintains PC assets in both a physical and logical manner and maintain its accurate tracking.
• Provide 1st line technical support for end-user’s computers hardware and software, printers, and its network connectivity.
• Troubleshoots software and hardware failures and identifies network problems when they relate to personal (desktop or laptop) end-user’s computers.
• Assist Network Administrator/Analyst to troubleshoot end-users’ network-related issues.

The experience we’re looking to add to our team:

• An associate degree is preferred or equivalent experience and training.
• Typically requires a minimum of 2 years of related experience.
• Working knowledge of PC architecture.
• Advanced knowledge of Windows 10 and 11.
• Working knowledge of Active Directory, Mac OS, Android, and iOS.
• Advance knowledge of imaging processes used for deployment of PCs in standard environments.
• Microsoft Certified Systems Engineer a plus.
• May have multi-functional impact; has influence on different programs or areas. Assignments typically impact department, HUB and/or site level.

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What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job Category

IT

Is Sponsorship Available?

NoFlex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [e-mail] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).