IT Support & Systems Analyst — End-User & Networking

Tata Consultancy Services Limited; Philadelphia (Philadelphia County); Vor Ort; USD 50.000 - 60.000; Vollzeit

Benefits dieser Stelle

Discretionary Annual Incentive

Comprehensive Medical Coverage

Maternal & Parental Leaves

Auto & Home Insurance

Commuter Benefits

Certification & Training Reimbursement

Vacation, Time Off, Sick Leave & Holid

Legal & Financial Assistance

Zusammenfassung

Tata Consultancy Services Limited in Philadelphia, PA is seeking an Analyst to deliver end-user support, deployment of devices, and troubleshooting across hardware, software, and network systems. You will liaise with Service Desk, Network teams, and third-party providers to ensure smooth operations.

The role focuses on hands-on technical assistance, user training, and documenting procedures, with salary in the $50,000–$60,000 range annually. A Bachelor of Computer Science is preferred.

Qualifikationen

• Proficient in Cisco networking concepts and device configuration.
• Strong customer service skills with ability to communicate technical information clearly.
• Experience supporting end users across hardware, software, and network issues.

Aufgaben

• Face to face technical support for laptops/desktops.
• Deploy desktops, laptops, and phones across users.
• Diagnose and resolve hardware, software, and network problems.

Kenntnisse

Cisco

Customer Service

Ausbildung

Bachelor of Computer Science

Jobbeschreibung

Tata Consultancy Services Limited in Philadelphia, PA is seeking an Analyst to deliver end-user support, deployment of devices, and troubleshooting across hardware, software, and network systems. You will liaise with Service Desk, Network teams, and third-party providers to ensure smooth operations.

The role focuses on hands-on technical assistance, user training, and documenting procedures, with salary in the $50,000–$60,000 range annually. A Bachelor of Computer Science is preferred.