IT Support & Systems Analyst — Automation & IT Infra

Agc-Multi-Material-America,-Inc.; Tempe (AZ); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental, and Vision Insurance

401(k) with Company Match

Company-paid Life Insurance

Two weeks of accrued vacation

Paid sick leave

Paid holidays

Employee Referral Program

Career advancement opportunities

Training and professional development

Job summary

AGC Multi Material America, Inc. in Tempe, AZ is seeking an IT Support & Systems Analyst to provide hands-on technical support while helping maintain and improve our IT infrastructure, business systems, and manufacturing technology environment.

You will troubleshoot hardware and software, configure devices, manage Active Directory and Microsoft 365, and assist with networking, cybersecurity, and automation initiatives to support production teams and digital transformation.

Qualifications

• Associate's or Bachelor's degree in IT/CS/Engineering or equivalent experience.
• Strong troubleshooting and problem-solving skills with curiosity and initiative.
• Working knowledge of Windows and Microsoft 365; basic AD, TCP/IP, DNS, DHCP.
• Ability to manage multiple priorities and work independently.

Responsibilities

• Provide Help Desk support for hardware, software, Microsoft 365, mobile devices, and network issues.
• Configure and deploy computers, software, and peripheral equipment.
• Support user accounts, Active Directory, Microsoft 365, and Windows environments.
• Assist with network troubleshooting, cybersecurity, endpoint management, and infra maintenance.
• Maintain IT documentation, asset inventories, and technical procedures.
• Support onboarding/offboarding processes and technology deployment.
• Assist with automation using Power Automate, PowerShell, and related tools.
• Collaborate with manufacturing teams and vendors to support production tech and system improvements.
• Participate in IT projects, infra upgrades, and digital transformation initiatives.

Skills

Windows

Microsoft 365

Active Directory

TCP/IP

DNS

DHCP

Networking

Troubleshooting

Customer service

Communication

PowerShell

Power Automate

Fortinet

Endpoint management

Documentation

Education

Associate's or Bachelor's degree in Information Technology, Computer Science, Business, Engineering, or related field

Tools

PowerShell

Microsoft Power Automate

Fortinet Networking

Microsoft 365 Administration

Active Directory

Job description

AGC Multi Material America, Inc. in Tempe, AZ is seeking an IT Support & Systems Analyst to provide hands-on technical support while helping maintain and improve our IT infrastructure, business systems, and manufacturing technology environment.

You will troubleshoot hardware and software, configure devices, manage Active Directory and Microsoft 365, and assist with networking, cybersecurity, and automation initiatives to support production teams and digital transformation.