IT Support & Systems Analyst — Automation & IT Upgrades

AGC Multi Material America, Inc.; Tempe (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Life Insurance

Paid vacation

Job summary

AGC Multi Material America (AMMA) is seeking an IT Support & Systems Analyst to provide hands-on technical support while helping maintain and improve our IT infrastructure, business systems, and manufacturing technology environment.

This role suits a technically curious professional who enjoys troubleshooting, process improvement, customer support, and learning new technologies. On-site Tempe, AZ with full-time hours.

Qualifications

• Associate or bachelor degree preferred; equivalent experience considered.
• Strong troubleshooting and customer-service focus required.
• Familiarity with Windows OS and Microsoft 365 expected.

Responsibilities

• Provide Help Desk support for hardware, software, and network issues.
• Configure and deploy computers and peripherals.
• Assist with Active Directory, Microsoft 365, and Windows environments.

Skills

Help Desk

Active Directory

Microsoft 365

Windows OS

PowerShell

Power Automate

Networking basics

Cybersecurity awareness

Education

Associate or Bachelor degree

Tools

Fortinet Networking

PowerShell

Microsoft Power Automate

Endpoint Management

Microsoft 365 Administration

DNS/DHCP

Job description

AGC Multi Material America (AMMA) is seeking an IT Support & Systems Analyst to provide hands-on technical support while helping maintain and improve our IT infrastructure, business systems, and manufacturing technology environment.

This role suits a technically curious professional who enjoys troubleshooting, process improvement, customer support, and learning new technologies. On-site Tempe, AZ with full-time hours.