IT Support & Systems Analyst: 365, Onboarding & Infra

TP-Link Systems Inc.; Irvine (CA); On-site; USD 75,000 - 93,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) contributions

Paid vacation

Paid holidays

Bi-annual reviews

Gym membership

Job summary

TP-Link Systems Inc. in Irvine, CA seeks a hands-on IT Support Analyst to cover software/hardware support, onboarding, asset tracking, and IT-related building systems. You’ll be the go-to person for day-to-day IT needs, helping the business stay productive and secure.

The role emphasizes Microsoft 365 administration, incident management, and cross‑functional collaboration with vendors, IT operations, and internal teams to deliver reliable technology services.

Qualifications

• 2+ years hands-on Microsoft 365 administration.
• Experience with Exchange Online, Teams, SharePoint, OneDrive, Entra ID.
• IT support or IT operations in a business/enterprise environment.
• Strong troubleshooting across Windows, macOS, hardware and business apps.

Responsibilities

• IT Operations & Process Management: manage incidents, service requests, and changes with ITSM tools.
• Document IT procedures, configurations, and troubleshooting guides.
• Provide end-user IT support including software/hardware installation and repair.

Skills

Microsoft 365 administration

End-user support

ITSM tools

Onboarding & asset management

Vendor coordination

Project coordination

Tools

Jira Service Management

ServiceNow

PowerShell (basic)

Windows Autopilot

Job description

TP-Link Systems Inc. in Irvine, CA seeks a hands-on IT Support Analyst to cover software/hardware support, onboarding, asset tracking, and IT-related building systems. You’ll be the go-to person for day-to-day IT needs, helping the business stay productive and secure.

The role emphasizes Microsoft 365 administration, incident management, and cross‑functional collaboration with vendors, IT operations, and internal teams to deliver reliable technology services.