IT Systems Analyst: Onboarding, M365 & End-User Support

Turn2Partners; Reston (VA); On-site; USD 75,000 - 95,000; Full time

Job summary

Turn2Partners is seeking an IT Systems Analyst to join its internal IT team. This hands-on role supports end users, manages endpoint devices, and administers Microsoft 365 technologies to ensure smooth onboarding and offboarding for employees.

Working with IT leadership, you will be a key technical resource for resolving escalated issues, managing device lifecycles, and improving IT processes through documentation and automation in a collaborative environment.

Qualifications

• 2–4 years of experience in IT support, systems administration, or desktop engineering.
• Experience supporting Windows-based enterprise environments.
• Hands-on experience administering Microsoft 365 and Entra ID.
• Experience with user onboarding, offboarding, and access management.
• Strong troubleshooting and problem-solving skills.
• Ability to communicate effectively with technical and non-technical users.
• Experience managing multiple priorities in a fast-paced environment.

Responsibilities

• Provide hands-on IT support to end users and manage endpoint devices.
• Administer Microsoft 365 technologies and Entra ID.
• Oversee user onboarding, offboarding, and access management.
• Resolve escalated issues and improve IT processes through documentation and automation.

Skills

End-user support

Windows environment

Troubleshooting

Communication

Multitasking

Tools

Microsoft 365

Entra ID

Job description

Turn2Partners is seeking an IT Systems Analyst to join its internal IT team. This hands-on role supports end users, manages endpoint devices, and administers Microsoft 365 technologies to ensure smooth onboarding and offboarding for employees.

Working with IT leadership, you will be a key technical resource for resolving escalated issues, managing device lifecycles, and improving IT processes through documentation and automation in a collaborative environment.