IT Support & Systems Administrator
Creekstone Farms
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Job summary
Creekstone Farms is seeking a Technical Support Administrator to provide front-line end-user support, install and maintain computing systems, and troubleshoot network issues at the Arkansas City facility. The role supports production and office teams, promotes Creekstone Proud culture, and requires strong documentation and procedural discipline.
The position is on-site in Arkansas City, KS, with a 40+ hour workweek and participation in IT on-call rotation.
Qualifications
- Hands-on hardware and software troubleshooting and documentation experience.
- College degree in computer science or related field preferred; 3 years of equivalent work experience may substitute.
- CompTIA A+, CompTIA Network+, CCNA, or Microsoft certifications preferred.
Responsibilities
- Provide front-line support to end users, with emphasis on resolving help desk tickets promptly.
- Install, configure, and maintain computers, peripherals, software, and network equipment.
- Perform software and hardware upgrades, patches, reconfigurations, and improvements.
- Troubleshoot applications, systems, and network issues, including firewalls, routers, switches, and VLANs.
- Set up and remove user accounts, access, and equipment for new hires, transfers, and departures.
Skills
Education
Tools
Job description
Creekstone Farms is seeking a Technical Support Administrator to provide front-line end-user support, install and maintain computing systems, and troubleshoot network issues at the Arkansas City facility. The role supports production and office teams, promotes Creekstone Proud culture, and requires strong documentation and procedural discipline.
The position is on-site in Arkansas City, KS, with a 40+ hour workweek and participation in IT on-call rotation.
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