IT Support Specialist | Windows & Mac | Networking

Summit Elite Inc.

Las Vegas (NV)

On-site

USD 45,000 - 63,000

Full time

14 days+

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Benefits offered by this job

Health insurance

Retirement plan (401k)

Paid time off

Job summary

Summit Elite Inc. in Las Vegas, NV seeks an IT Support Specialist to maintain and troubleshoot technology systems for guests and staff.

This full-time role offers a salary range of $45,000 to $63,341 and a comprehensive benefits package including health insurance and retirement savings. You will resolve hardware and software issues, install and configure IT equipment, monitor infrastructure for reliability, back up data, and document processes.

Qualifications

Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience.
Proven IT support experience with strong troubleshooting skills.
Excellent communication and interpersonal abilities under pressure.
Knowledge of ITIL processes and best practices.
Familiarity with Windows and macOS operating systems and common productivity software.
Experience with network protocols and security measures.

Responsibilities

Provide level 1 technical support to employees and guests, resolving hardware, software, and network issues promptly.
Install, configure, and maintain IT equipment including computers, printers, and network devices.
Monitor and maintain the IT infrastructure for high availability and performance.
Assist in deploying new IT systems and technologies.
Document IT processes, procedures, and configurations for future reference.
Stay up-to-date with IT trends and recommend improvements.