IT Support Specialist: Tech Troubleshooter & Trainer

Cobalt South; Philadelphia (Philadelphia County); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Cobalt South, based in Philadelphia, PA, is hiring a full-time IT Support Specialist to provide technical support to employees and maintain IT systems for optimal performance.

You'll assist with technical issues, install and configure software/hardware, monitor system performance, troubleshoot problems, and create training/documentation while helping maintain IT infrastructure in a modern office environment.

Qualifications

• High school diploma or equivalent required.
• Prior administrative experience preferred.
• Strong IT support background required.
• Excellent communication skills and ability to document processes.
• Proficiency with Microsoft Office Suite and basic accounting principles desired.

Responsibilities

• Assisting employees with technical issues.
• Installing and configuring software and hardware.
• Monitoring system performance.
• Troubleshooting and resolving technical problems.
• Providing training and documentation.
• Maintaining IT infrastructure and support operations.

Skills

IT support

Troubleshooting

Communication

Office software

Education

HS diploma

Tools

Microsoft Office

Job description

Cobalt South, based in Philadelphia, PA, is hiring a full-time IT Support Specialist to provide technical support to employees and maintain IT systems for optimal performance.

You'll assist with technical issues, install and configure software/hardware, monitor system performance, troubleshoot problems, and create training/documentation while helping maintain IT infrastructure in a modern office environment.