IT Support Specialist (Plant)

Piston Group & Piston Automotive LLC; Louisville (KY); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading company in Louisville is seeking an IT Plant Support Specialist. This role involves installing and troubleshooting IT infrastructure and supporting users on various applications. The position requires a strong background in IT support and problem-solving skills, with a focus on maintaining operational efficiency in a manufacturing environment. The company offers competitive wages, benefits, and a commitment to diversity and inclusion.

Benefits

Competitive wages

Paid holidays

Medical & Rx plans

401K with company match

Tuition reimbursement

Qualifications

• Four years experience as an IT Support Specialist or similar role.
• Experience developing project plans for at least four years.

Responsibilities

• Install, connect, troubleshoot, and upgrade PCs, scanners, and printers.
• Support and train users on IT applications and basic troubleshooting.
• Monitor daily backups and perform server maintenance.

Skills

Problem Solving

Analysis

Networking

Education

Associate degree in Information Technology

Applied Sciences

Tools

SQL Server

Microsoft operating systems

ERP software

MS Office Suite

Job description

Overview

The IT Plant Support Specialist - B Crew - Tuesday - Friday, 6:00pm - 4:30am.

Piston Automotive is seeking an IT Plant Support Specialist for our Louisville, KY, Facility. The IT Plant Support is responsible for installing, troubleshooting, training, and performing tasks to support the local area IT infrastructure, manufacturing software, and business systems.

Piston Group was founded to make things better. We focus on building better teams dedicated to achieving excellence through experience, expertise, and passion. Our assemblies set the standard because our people raise the bar.

Why Piston Group? Competitive wages, paid holidays & vacation, medical & Rx plans, dental & vision plans, flexible spending accounts, health savings accounts, employee assistance program, life & disability coverage, 401K with company match, tuition reimbursement, vehicle and product discounts.

Location: Onsite at the plant - B Crew - Tuesday - Friday, 6:00pm - 4:30am.

Responsibilities

• Work with local plant leadership to ensure IT standards and policies are followed.
• Install, connect, troubleshoot, and upgrade PCs, scanners, and printers for production operations.
• Support and train users and supervisors on IT equipment use and basic troubleshooting.
• Support and train users on IT applications including Microsoft Office, developed applications, and other corporate software tools.
• Image desktops and laptops based on corporate standards.
• Monitor and support all network connections and phone systems within the plant.
• Monitor daily backups, archive, and purge backups in line with corporate standards.
• Perform weekly server disk cleanup, defragmentation, and restart.
• Provide on-call support as needed 24/7.
• Create partial shipments to support material and production schedule changes.
• Coordinate third-party maintenance for network, hardware, software, and telecommunications services.
• Reassign prior built units (physical CMAs and batteries) to scheduled National Blend Sequences.
• Obtain BOM of prior built units (physical CMAs and batteries).

Piston Automotive, part of the Piston Group, is an equal opportunity employer committed to diversity and inclusion. We encourage all qualified candidates to apply, and we provide accommodations for individuals with disabilities during the application process. For questions, contact [e-mail].

Qualifications

• Associate degree in Information Technology, Applied Sciences, or related field.
• Four (4) years of experience as an IT Support Specialist or similar role.
• Experience with:
• SQL Server database software
• Microsoft operating systems
• ERP software, preferably PLEX
• MS Office Suite
• Networking
• PC, printing, server, and backup technologies
• Minimum four (4) years of experience in problem-solving and analysis.
• Experience developing project plans for at least four (4) years.
• At least two (2) years of developing and implementing cost-saving measures.
• Three (3) years of experience in strategic planning.