IT Support Specialist | MSP Pro for Small Biz

Bohannan Huston, Inc.; Albuquerque (NM); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Professional Development

Work-Life Balance

Comprehensive Benefits

Financial Security

Job summary

Bohannan Huston, Inc. is seeking an IT Support Specialist in Albuquerque, NM. This role involves working in a dynamic environment with the EnvisionIT Solutions Group, managing service requests and supporting small to mid-sized business clients.

The ideal candidate will have 3-5 years of experience, preferably with certifications, and strong problem-solving skills. We offer professional development opportunities and comprehensive benefits for our team members.

Qualifications

• 3 - 5 years of applicable experience or equivalent.
• Exceptional technical and interpersonal skills.
• Customer service oriented.
• Ability to work independently and resolve issues.
• Strong written and verbal communication skills.

Responsibilities

• Handle project management of client system upgrades.
• Provide remote desktop support.
• Work with clients to resolve everyday IT support issues.

Skills

Microsoft Desktop Operating System Support

Microsoft Server Operating System Support

Microsoft Active Directory

Firewall Configuration and Support

Microsoft 365 Support

Malware and Anti-Virus Support

Proficiency in Networking Protocols

CCNA Certification

Education

Bachelor's or Associate's degree in related field

Tools

ConnectWise PSA

Ninja RMM

Axcient Backup

Job description

Bohannan Huston, Inc. is seeking an IT Support Specialist in Albuquerque, NM. This role involves working in a dynamic environment with the EnvisionIT Solutions Group, managing service requests and supporting small to mid-sized business clients.

The ideal candidate will have 3-5 years of experience, preferably with certifications, and strong problem-solving skills. We offer professional development opportunities and comprehensive benefits for our team members.