IT Support Specialist - MDT & Public Safety

City of Meridian; United States; On-site; USD 35,000 - 50,000; Full time

Job summary

The City of Meridian in the United States is seeking a Support Specialist to assist with installation, maintenance, and support of the city’s computers, hardware, and software. You will work in a tier two role to support first responders’ MDTs and deploy computers and peripherals.

Responsibilities include MDT troubleshooting, deploying new technology, providing technical support to field workers, and after-hours support. Collaboration with other agencies and IT policy updates are required.

Qualifications

• Associates Degree in Computer Science, Information Systems, Electronics or Networking.
• Two years’ experience providing technical support to computer users.
• Comparable experience may substitute for education.

Responsibilities

• Troubleshoot MDTs, deploy new hardware, and support printers.
• Provide technical support to first responders and field workers.
• Assist in maintaining and creating IT standard operating procedures.

Skills

Active Directory

DHCP

DNS

VPN

Windows OS

IT support

Education

Associates Degree in Computer Science

Tools

Acronis

Ghost

Windows Deployment Services

Job description

The City of Meridian in the United States is seeking a Support Specialist to assist with installation, maintenance, and support of the city’s computers, hardware, and software. You will work in a tier two role to support first responders’ MDTs and deploy computers and peripherals.

Responsibilities include MDT troubleshooting, deploying new technology, providing technical support to field workers, and after-hours support. Collaboration with other agencies and IT policy updates are required.