IT Support Specialist III: Endpoint & Patch Lead

Kansas State University; Manhattan (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

Kansas State University is seeking an IT Support Specialist III to manage and optimize endpoint and patch management for PC and Mac systems. The role supports Tier II/III incidents, ensuring high system performance and security in a distributed IT environment.

The ideal candidate has strong IT support experience, familiarity with endpoint management tools, and solid collaboration with vendors and IT teams. This on-site role requires residence in the United States.

Qualifications

• Bachelor’s degree or equivalent experience; degree may be substituted per policy.
• Experience in IT support and endpoint/patch management.
• Strong communication and collaboration with vendors and IT teams.
• Ability to deploy IT management solutions and maintain system performance.

Responsibilities

• Provide Tier II and III IT support and resolve incidents.
• Manage endpoint and patch management to keep systems secure.
• Collaborate with IT teams and vendors to improve services in a distributed environment.

Skills

Endpoint management

Patch management

IT support experience

Technical proficiency

Vendor collaboration

Communication skills

Teamwork

Education

Bachelor's degree in Computer Science, Information Systems, or a related field

Tools

Endpoint management systems

Patch deployment tools

Software update mechanisms

Job description

Kansas State University is seeking an IT Support Specialist III to manage and optimize endpoint and patch management for PC and Mac systems. The role supports Tier II/III incidents, ensuring high system performance and security in a distributed IT environment.

The ideal candidate has strong IT support experience, familiarity with endpoint management tools, and solid collaboration with vendors and IT teams. This on-site role requires residence in the United States.