IT Support Specialist - Help Desk & Hardware (Plainfield)

Accurate Personnel LLC; Plainfield (IN); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Job summary

Accurate Personnel LLC in Plainfield, IN is seeking an IT Support Specialist to provide frontline technical assistance to staff, troubleshooting hardware, software, printers and basic network issues while configuring computers and peripherals.

You will maintain IT equipment, manage user accounts, respond to help desk requests, and ensure timely technical support during regular business hours in an on-site, full-time role with a comprehensive benefits package.

Qualifications

• Basic knowledge of Windows operating systems and Microsoft Office.
• Experience troubleshooting computer hardware, software, printers, and network connectivity.
• Strong customer service and communication skills.
• Ability to prioritize tasks and work independently.

Responsibilities

• Provide frontline IT support, troubleshooting hardware, software, printers, and network issues.
• Configure computers and peripherals and set up user accounts.
• Maintain IT equipment and manage domain/AD accounts.
• Respond to help desk requests with timely, high‑quality assistance.
• Assist with data recovery, malware removal, and network troubleshooting.

Skills

Windows OS

Microsoft Office

Troubleshooting

Customer service

Independent work

Job description

Accurate Personnel LLC in Plainfield, IN is seeking an IT Support Specialist to provide frontline technical assistance to staff, troubleshooting hardware, software, printers and basic network issues while configuring computers and peripherals.

You will maintain IT equipment, manage user accounts, respond to help desk requests, and ensure timely technical support during regular business hours in an on-site, full-time role with a comprehensive benefits package.