IT Support Specialist — Grow with a Collaborative Tech Team

Redwood Valley Corp.; San Diego (CA); On-site; USD 50,000 - 67,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid time off

Job summary

Redwood Valley Corp. in San Diego, CA, is seeking an IT Support Specialist to join its software development team. This full-time role offers a salary range of $50,000 to $67,348 per year and includes a comprehensive benefits package.

You will provide first-line technical support, troubleshoot hardware and software issues, and help maintain system security. The ideal candidate has a bachelor’s degree in computer science or a related field, at least two years of IT support experience, and

Qualifications

• Bachelor's degree in Computer Science or a related field.
• 2+ years of experience in IT support.
• Proficiency in Windows and macOS operating systems.
• Familiarity with network protocols.

Responsibilities

• Provide first-line technical support to employees, resolving hardware, software, and network issues.
• Install, configure, and maintain IT equipment and software.
• Monitor system performance and troubleshoot problems.
• Assist in the implementation of new technologies and systems.
• Document IT procedures and maintain accurate records of system configurations.
• Stay up-to-date with the latest IT trends and technologies.

Skills

Problem-solving

Attention to detail

Communication skills

Interpersonal skills

Windows proficiency

macOS proficiency

Network protocols knowledge

Education

Bachelor's degree in Computer Science or related field

Tools

Windows

macOS

Network protocols

Job description

Redwood Valley Corp. in San Diego, CA, is seeking an IT Support Specialist to join its software development team. This full-time role offers a salary range of $50,000 to $67,348 per year and includes a comprehensive benefits package.

You will provide first-line technical support, troubleshoot hardware and software issues, and help maintain system security. The ideal candidate has a bachelor’s degree in computer science or a related field, at least two years of IT support experience, and