IT Support Specialist — Customer-First Tech Help

First State Bank of Uvalde; Uvalde (TX); On-site; USD 38,000 - 48,000; Full time

Job summary

First State Bank of Uvalde is seeking an IT Support Specialist to be the first point of contact for the IT department, assist users, and manage inventory and licenses. The role requires strong communication, a 40 WPM typing speed, and reliable transportation in a professional banking environment.

The IT Support Specialist will work under the IT Director, uphold the bank's values, and contribute to secure, efficient technology operations across the organization.

Qualifications

• Typing speed of 40 WPM.
• 1 year of customer service experience.
• Experience with Windows-based computers.
• Proficient with MS Word and MS Excel 2003+.
• Strong written and verbal communication.
• Reliable transportation and punctual.

Responsibilities

• Serve as first point of contact for the IT department.
• Input and route employee IT requests to technicians.
• Provide friendly, prompt, courteous service.
• Maintain inventory of computers, devices, printers, scanners.
• Obtain quotes and manage software/hardware licenses.
• Handle security-sensitive access to profiles and systems.
• Other duties as assigned.

Skills

Customer service

Windows OS

MS Word

MS Excel

Communication

Punctuality

Education

High School Diploma

Some college hours

Tools

MS Office

Printer/Scanner basics

Job description

First State Bank of Uvalde is seeking an IT Support Specialist to be the first point of contact for the IT department, assist users, and manage inventory and licenses. The role requires strong communication, a 40 WPM typing speed, and reliable transportation in a professional banking environment.

The IT Support Specialist will work under the IT Director, uphold the bank's values, and contribute to secure, efficient technology operations across the organization.