IT Support Specialist

ManpowerGroup; McAllen (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Weekly pay

Great team environment

Upskilling opportunities

Job summary

ManpowerGroup is hiring an IT Support Specialist in McAllen, TX. The role provides first-level technical support to employees, handles account setup, password resets, and Active Directory tasks, and performs basic network troubleshooting. Strong IT fundamentals and 1 year of related experience are preferred; associate-level education is common.

Weekly pay, a supportive team environment, and upskilling opportunities are highlighted benefits of this position.

Qualifications

• Associates in Information Technology, Cybersecurity, Computer Networking, Web Development, or a related field preferred; or an equivalent combination of education, techanical training, certifications, and relevant experience
• 1 year in technical support, computer maintenance, web development, or related experience preferred
• Strong computer and internet skills
• Basic knowledge of PHP, MySol, HTML, and CSS
• Valid driver's license

Responsibilities

• Provide first-level technical support to employees to document work through the trouble-ticket system
• Assist employees with account set up, password resets, permissions and routine Active Directory tasks under the direction of the Systems Administrator
• Perform basic network troubleshooting, including checking physical connections, IP configuration, wireless connectivity, switches and connected devices
• Other duties as assigned

Skills

Windows environment knowledge

Analytical skills

Basic code knowledge

HTML

CSS

MySQL

Active Directory basics

Strong computer and internet skills

Education

Associates in IT, cybersecurity, computer networking, web development or related field (preferred)

Job description

Our client is seeking an IT Support Specialist to join their team. The ideal candidate will have basic code knowledge, Windows environment knowledge and analytical skills which will align successfully in the organization.

Job Title: IT Support Specialist

Location: McAllen, TX

Pay Range: $20.00

What’s the Job?

• Provide first-level technical support to employees to document work through the trouble-ticket system

• Assist employees with account set up, password resets, permissions and routine Active Directory tasks under the direction of the Systems Administrator

• Perform basic network troubleshooting, including checking physical connections, IP configuration, wireless connectivity, switches and connected devices

• Other duties as assigned

What’s Needed?

• Associates in Information Technology, Cybersecurity, Computer Networking, Web Development, or a related field preferred; or an equivalent combination of education, techanical training, certifications, and relevant experience

• 1 year in technical support, computer maintenance, web development, or related experience preferred

• Strong computer and internet skills

• Basic knowledge of PHP, MySol, HTML, and CSS

• Valid driver's license

What’s in it for me?

• Weekly pay

• Great team environment

• Upskilling opportunities

About ManpowerGroup, Parent Company of: Manpower, Experis and Talent Solutions

Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale. Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals.

In this constantly shifting world, our flexible workforce solutions provide companies with the business agility needed to succeed. Manpower is part of the ManpowerGroup® (NYSE: MAN) family of brands, which also includes Experis and Talent Solutions. For more information about Manpower, follow us on LinkedIn, Facebook, X and Instagram.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.