IT Support Specialist

bcc1898; Maryland; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision plans

401(k) with matching contributions

Free staff meals

Employee discount program

Free golf on Mondays

Gym membership reimbursements

Job summary

Baltimore Country Club is hiring a full-time IT Support Specialist in Maryland to assist the IT Department. This role involves setting up computers, troubleshooting, and supporting audiovisual equipment during events.

Offering competitive wages and a comprehensive benefits package including medical, dental, vision, and a 401(k) plan. Ideal candidates should have network deployment experience and a strong customer-service orientation.

Qualifications

• One year of hands-on experience with network and deploying equipment.
• Excellent written and verbal communication skills.
• Comfortable communicating with peers, managers, and vendors.

Responsibilities

• Set up new hires with desktop computers and printers.
• Assist with audiovisual equipment setups for club events.
• Perform general maintenance and repairs to technology equipment.

Skills

Network deployment experience

Microsoft Office applications

Audio/Video event setup

Inventory management skills

PC troubleshooting

Education

2-year associate’s degree or equivalent technical study

Tools

Basic understanding of LAN/WAN technology

Network+ certification

A+ certification

Job description

Baltimore Country Club is looking to hire a full‑time IT Support Specialist to assist the IT Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package including medical, dental, vision, STD/LTD, and a 401(k) plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements. Are you an IT Support Specialist looking to start a new adventure? If so, apply today!

ABOUT BALTIMORE COUNTRY CLUB

Baltimore Country Club was founded in 1898 and was a success from the start, with 600 members enjoying its 150‑acre facility less than five miles from downtown Baltimore. Just one year after opening, the club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the club is nearly 3,400 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world. We are all about the simple truth and doing what is right, not what is easy.

A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST

As an IT Support Specialist, you will have the opportunity to interact with every department at the club. Tasks include setting up new hires with desktop computers and printers, providing access to shared files and printers, and configuring email accounts. Other responsibilities include preparing for meetings and presentations where projectors and audiovisual equipment are needed, assisting with conference calls, and performing general maintenance and repairs to technology equipment.

This position will also be responsible for setting up and supporting audiovisual equipment for club events, including TVs, projection systems, screens, and related AV technology. The ideal candidate will have a positive, customer‑service‑oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast‑paced environment.

This position will work at both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.

QUALIFICATIONS

• One year of hands‑on experience with network and deploying equipment.
• Understanding of basic computer and network concepts and terms.
• Experience in Microsoft Office applications including MS Word, Excel, PowerPoint, and Outlook.
• Inventory management skills.
• Audio/Video basic event setup.
• Network+ certification or equivalent experience/knowledge.
• A+ certification or equivalent experience/knowledge.
• Basic understanding of LAN/WAN technology.
• Experience troubleshooting PCs, scanners, printers, and portable handheld terminals.
• Configure computer systems for new or re‑images.
• Interested candidates must have a 2‑year associate’s degree or equivalent technical study, and 1–3 years of experience working in a production environment.

ADDITIONAL REQUIREMENTS INCLUDE

• Excellent written and verbal communication skills.
• Comfortable communicating in person and via phone/radio with peers, managers, and vendors.
• Stand/walk for 10‑12 hours at a time.
• Must be able to lift 40 lbs.
• Willingness to work flexible shifts and schedule, including weekends and holidays.
• Must be highly self‑motivated and member‑centric.
• Ability to work independently and take initiatives.
• Ability to prioritize work based on department and production objectives.
• Perform other related duties as required.

Do you work well as part of a team? Do you have excellent customer service skills and a love for hospitality? Do you have good communication skills and the ability to memorize information easily? Can you read and follow directions well? Are you quick on your feet and able to work in a fast‑paced environment? If so, then you might just be perfect for this IT Help Desk position!

ARE YOU READY TO JOIN OUR COUNTRY CLUB INFORMATION TECHNOLOGY TEAM?

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you would be right for this job, please fill out our initial 3‑minute, mobile‑friendly application so that we can review your information. We look forward to meeting you!

Equal Opportunity Employer