EMT Certified Security Officer

Caesars Entertainment; South Lake Tahoe (CA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Professional development

Paid breaks and free meals

Health and Wellness benefits

Job summary

A leading casino-entertainment company located in South Lake Tahoe is seeking a support role to enhance security and customer service in Casino Operations. The successful candidate will ensure asset security and assist with chip transactions, while delivering excellent service to guests and team members. Applicants should have a high school diploma and the ability to respond effectively in stressful situations. The company offers various perks such as professional development and health benefits, contributing to a rewarding work environment.

Qualifications

• Must be 21 years of age or older.
• Must be able to respond calmly in crisis and stressful situations.
• Must be able to make rational decisions when handling guest and employee issues.

Responsibilities

• Secures assets of the Tahoe properties and Casino Operations.
• Carries chips and paperwork to and from the Table Games and Cashier areas.
• Ensures the delivery of great customer service through Spotlight 5 skills.

Skills

Excellent customer service skills

Literacy and fluency in English

Computer literacy

Education

High school graduate or equivalent

Job description

Overview

Located along Lake Tahoe in the Sierra Nevada, Harrah’s and Caesars Republic Lake Tahoe properties are the premier employer of choice.

Here are just a few perks of working for Caesars Entertainment, the largest casino-entertainment company in the US.

• Professional and leadership development
• Paid breaks and a free meal during each shift
• PTO/FTO
• Access to the on-site team member gym
• Health and Wellness benefits after 90 days of service
• On-site Wellness Center and monthly health and wellness initiatives
• Employee Assistance Program
• Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
• Optional 401(k) plan eligibility after 90 days of service
• Sign on bonus for select positions

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds that immerse, inspire and connect you”. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

JOB SUMMARY

Provides internal support in securing the assets of the Tahoe properties and specifically to the Casino Operations e.g., Tables Games, Cashiers, Slots departments by expediting chip fills, credits and Marker buy backs.

KEY JOB FUNCTIONS

• Carries chips and paperwork to and from the Table Games and Cashier areas.
• Distributes chips and paperwork.
• Removes excess chips.
• Verifies chips and paperwork transactions.
• Observes and verifies Slot drop transactions.
• Monitors activities at Employee Entrance.
• Performs Safety Checks.
• Offers information and services to guests and employees, e.g. Lost and Found, escorting guests or employees to garage or other property areas, informing guests of property events and amenities.
• Ensures the delivery of great customer service through the demonstration and utilization of the Spotlight 5 skills program.

EDUCATION and/or EXPERIENCE

• High school graduate or equivalent preferred
• Previous casino or security experience preferred

QUALIFICATIONS

• Must be 21 years of age or older.
• Literacy and fluency in English
• Excellent customer service skills
• Must be able to respond calmly in crisis and stressful situations. Must be able to work independently.
• Must be able to make rational decisions when handling guest and employee issues.
• Computer literacy preferred
• Basic verbal and written communication skills
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
• Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
• Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS

• Auditory and visual fields must include immediate environment
• Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads, and maneuver quickly on level surfaces, as well as, up and down stairs.
• Ability to move quickly in response to emergency situations
• Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency
• Must be able to bend, lift up to 45 lbs. and to carry the weight up to 20 feet

Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. This position requires a background check and urine test drug screening.

Disclaimer

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).