IT Support Specialist

Radiology Associates, LLP; Corpus Christi (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

Radiology Associates, LLP is seeking an on-site IT Support Specialist to ensure the reliability of devices and systems in a healthcare setting. You will handle hardware and software support, installations, and user assistance across clinical and admin locations.

You will troubleshoot, upgrade hardware, assist with network cabling, maintain asset records, and participate in after-hours on-call shifts. This is an on-site role requiring travel to local remote sites and a commitment to staying

Qualifications

• Undergraduate degree in Information Technology.
• A strong customer service attitude and interpersonal skills.
• Ability to travel to support remote sites within the local area.
• Ability to physically stand, bend, squat, and lift equipment weighing up to 50 pounds.

Responsibilities

• Participating with requests via ticketing system, phone calls or in-person interactions.
• Responsible for the installation, relocation, configuration, troubleshooting and ongoing usability of computers, tablets, peripheral equipment, telephones and software. To include remote, home and customer offices.
• Provide computer software and hardware support including hardware upgrades and repair. Support the installation of network cabling, connectors and jacks.
• Supporting routine application upgrades; ensuring compliance with license agreements.
• Collaborating with technology vendors for product information and support.
• Maintaining accurate documentation and asset tracking.
• Participate with after hour work activities and on-call schedules.
• Maintaining current knowledge of information technology industry trends.
• This is not a remote position.

Skills

Customer service

Interpersonal skills

Travel readiness

Physical ability

Education

Undergraduate degree in Information Technology

Job description

Description

As an on-site IT Support Specialist, you will be playing a crucial role in ensuring the functionality of various devices and systems for the organization. Your responsibilities will center on providing hardware and software technical support in a healthcare environment.

• Participating with requests via ticketing system, phone calls or in-person interactions
• Responsible for the installation, relocation, configuration, troubleshooting and ongoing usability of computers, tablets, peripheral equipment, telephones and software. To include remote, home and customer offices.
• Provide computer software and hardware support including hardware upgrades and repair. Support the installation of network cabling, connectors and jacks.
• Supporting routine application upgrades; ensuring compliance with license agreements.
• Collaborating with technology vendors for product information and support.
• Maintaining accurate documentation and asset tracking.
• Participate with after hour work activities and on-call schedules.
• Maintaining current knowledge of information technology industry trends.
• This is not a remote position

Requirements

• Undergraduate degree in Information Technology.
• A strong customer service attitude and interpersonal skills.
• Ability to travel to support remote sites within the local area.
• Ability to physically stand, bend, squat, and lift equipment weighing up to 50 pounds.