IT Support Specialist

Talentify; Birmingham (MI); On-site; USD 52,000 - 70,000; Full time

Job summary

BELFOR's information systems support team in Michigan is seeking an experienced IT professional to provide tier 1-2 end-user support for a large WAN environment. You will troubleshoot PC hardware and software, perform endpoint updates and vulnerability remediation, assist with cyber threat remediation, and support asset management along with mobile device management.

Candidates should have an associates degree or higher and 3+ years of IT support experience, with strong communication and

Qualifications

• Associates degree or higher based on information systems curriculum.
• 3+ years providing IT support in a professional environment.
• Strong communication and troubleshooting skills.
• Experience providing end user support in a WAN environment a plus.

Responsibilities

• Troubleshoot and resolve PC hardware and software issues.
• Perform endpoint software updates and other vulnerability remediation.
• Assist with the identification and remediation of cyber threats.
• Limited network administration including password resets.
• Assist with computer and software asset management process.
• Assist with mobile device management.

Skills

IT support

Troubleshooting

Communication

Education

Associates degree or higher in information systems

Job description

Description

The ideal candidate will join BELFOR's information systems support team and will be responsible for providing comprehensive tier 1-2 information technology support for a large network environment.

Responsibility Summary:

• Troubleshoot and resolve PC hardware and software issues.


• Perform endpoint software updates and other vulnerability remediation.


• Assist with the identification and remediation of cyber threats.


• Limited network administration including password resets.


• Assist with computer and software asset management process.


• Assist with mobile device management.

Qualifications:

• Associates degree or greater based on information systems curriculum.


• 3+ years providing IT support in a professional environment.


• Strong communication and troubleshooting skills.


• Experience providing end user support in a WAN environment a plus.