IT Support & Security Specialist

Jobtailor; Harrisburg (Dauphin County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health care plan

401(k) retirement plan

PTO

Job summary

Adept Consulting Services is seeking an experienced IT Contractor to support security and help desk duties. Responsibilities include providing general technology support, handling tickets, documenting incidents and vulnerabilities, and monitoring networks for regulatory compliance.

The ideal candidate has at least 2 years in IT security and helpdesk, plus experience with Tenable and Splunk, and an Associate's degree or IT certifications. Benefits include health, retirement plan, and PTO.

Qualifications

• Minimum 2 years in information technology security and support fields.
• 2 years helpdesk related support.
• Experience with Microsoft server and workstation operating systems.
• Experience with Microsoft O365 products.
• Familiarity with incident reporting and ticketing systems.
• Experience with Tenable and Splunk.
• Associate's degree or current IT certifications.

Responsibilities

• Provide general technology support and respond to tickets.
• Assist documenting and managing incidents and vulnerabilities.
• Perform network monitoring and reporting.
• Ensure compliance with regulatory guidelines and policies.
• Collaborate effectively between security and helpdesk teams.

Skills

Information security

Helpdesk support

Reading security logs

Collaboration

Education

Associate's degree or IT certifications

Tools

Microsoft server OS

Microsoft 365

Incident/ticketing systems

Tenable

Splunk

Security testing tools

Network monitoring tools

Job description

Adept Consulting Services is seeking an experienced IT Contractor with a minimum of 2 years' experience performing technical work in information technology security and support fields. This is a cross-team position to fulfill duties within our security and help desk teams. You will be required to provide general technology support, respond to and implement support tickets, assist documenting and managing incidents and vulnerabilities, perform network monitoring and reporting, and ensure compliance with regulatory guidelines and policies. The ideal candidate should be capable of working collaboratively between teams while also demonstrating the ability to work independently with minimal supervision.

• Experience in information security related support - Required: 2 Years
• Helpdesk related support - Required: 2 Years
• Microsoft server and workstation operating systems - Required
• Microsoft O365 products - Required
• Incident reporting and support ticketing systems - Required
• Network and computer security testing tools - Required
• Reading and interpreting security logs and reports - Required
• Working with Tenable and Splunk - Required
• Associate's degree or current certifications within information technology - Required

Benefits include Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k), and PTO.