IT Support & Security Analyst – Network & Cyber Defense

Lehman College; New York (NY); On-site; USD 49,000 - 56,000; Full time

Job summary

Lehman College, a premier CUNY campus in New York, seeks an IT Support Assistant – Network & Security Support Specialist (Provisional) to assist in cybersecurity monitoring and network support. You will help monitor Cortex XDR alerts, review vulnerability scans and security reports, and assist in incident handling to protect college systems.

The role emphasizes documentation, collaboration with staff, and ongoing security training, with potential for permanent placement based on performance and

Qualifications

• High School Diploma or equivalent.
• 18 months of related full-time IT work experience or equivalent (e.g., 18 college credits in Information Technology).
• Demonstrated English language proficiency.
• A valid New York State driver’s license may be required for some positions.

Responsibilities

• Assist with monitoring Cortex XDR security alerts and events and report suspicious activity to senior cybersecurity staff.
• Assist with reviewing Cortex Xpanse reports to identify externally visible assets and maintain inventory.
• Assist with reviewing Tenable vulnerability scans, document findings, and track remediation under supervision.
• Assist with reviewing HackNotice reports to identify exposed credentials and support notification/remediation.
• Assist with monitoring email security systems (Proofpoint) and process phishing, spam, and security incidents.
• Process DMCA notices by documenting requests, maintaining records, and routing cases for action.
• Maintain documentation of security incidents, support requests, remediation activities, and related records.
• Escalate cybersecurity incidents and issues to appropriate staff per procedures.
• Communicate with faculty, staff, and students on cybersecurity issues and follow up to ensure resolution.
• Help maintain cybersecurity documentation, knowledge base articles, and SOPs.
• Participate in training to stay updated on cybersecurity technologies and threats.

Skills

English language proficiency

Education

High School Diploma

Job description

Lehman College, a premier CUNY campus in New York, seeks an IT Support Assistant – Network & Security Support Specialist (Provisional) to assist in cybersecurity monitoring and network support. You will help monitor Cortex XDR alerts, review vulnerability scans and security reports, and assist in incident handling to protect college systems.

The role emphasizes documentation, collaboration with staff, and ongoing security training, with potential for permanent placement based on performance and