IT Support Pro: Windows, 365 & Network Help

M&H Valve Company; Anniston (AL); On-site; USD 52,000 - 68,000; Full time

Job summary

McWane, Inc. seeks an IT Support Specialist to provide hands-on technical support for M&H Valve and Tyler Union employees. You will maintain Windows workstations, Microsoft 365 services, printers, and network connectivity across manufacturing and office environments.

You will troubleshoot hardware and software, image and deploy devices, administer user accounts, and contribute to IT security and documentation as part of a proactive, service-oriented team.

Qualifications

• Associate’s degree or equivalent work experience in IT.

Responsibilities

• Provide day-to-day technical support to employees, resolving help desk requests promptly.
• Install, configure, deploy, and maintain software applications on company devices.
• Set up, image, configure, and deploy new desktops, laptops, and peripherals.

Skills

Windows 10/11

Microsoft 365

Hardware troubleshooting

Network printing

LAN

WAN

VoIP

User account administration

Cybersecurity best practices

Documentation

Education

Associate’s degree in IT or related field

Tools

Job description

McWane, Inc. seeks an IT Support Specialist to provide hands-on technical support for M&H Valve and Tyler Union employees. You will maintain Windows workstations, Microsoft 365 services, printers, and network connectivity across manufacturing and office environments.

You will troubleshoot hardware and software, image and deploy devices, administer user accounts, and contribute to IT security and documentation as part of a proactive, service-oriented team.