IT Support & Network Operations Specialist

JobSquad Florida; Lakeland (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

JobSquad Florida is seeking an IT Support Specialist to maintain Windows environments, Microsoft 365, and warehouse technology. The role emphasizes proactive problem solving and strong customer service to prevent issues from impacting operations.

You'll handle desktops, laptops, printers, networking, and end-user devices, document requests, and coordinate with vendors/ MSPs while ensuring asset management and security practices across the organization.

Qualifications

• Hands-on experience supporting Windows environments, Microsoft 365, warehouse technology, networking, and end-user computing devices.
• Strong troubleshooting skills and excellent customer service abilities.
• Proactive approach to identifying and resolving technical issues before they impact business operations.

Responsibilities

• Provide support for desktops, laptops, mobile devices, printers, scanners, software, and peripheral equipment.
• Troubleshoot and resolve hardware, software, operating system, and connectivity issues.
• Install, configure, maintain, upgrade, and replace IT equipment as needed.
• Document support requests and coordinate issue resolution with vendors and MSPs.

Skills

Windows environments

Microsoft 365

Troubleshooting

Customer service

Job description

JobSquad Florida is seeking an IT Support Specialist to maintain Windows environments, Microsoft 365, and warehouse technology. The role emphasizes proactive problem solving and strong customer service to prevent issues from impacting operations.

You'll handle desktops, laptops, printers, networking, and end-user devices, document requests, and coordinate with vendors/ MSPs while ensuring asset management and security practices across the organization.