IT Support Intern - Hands-on Tech & Automation

Magna International Inc.; Auburn Hills (MI); On-site; USD 18,000 - 30,000; Part time

Job summary

Magna Electronics is seeking an IT Support Intern to gain hands-on experience in our IT department, helping maintain hardware, software, and network systems.

You'll assist with help desk tickets, workstation setup, software maintenance, and security audits while pursuing a degree in computer-related fields. This internship offers exposure to real-world IT operations and opportunities to contribute to ongoing projects.

Qualifications

• High School Diploma or equivalent.
• Pursuing a degree in Computer Science, Information Systems, Software Engineering, or related field.

Responsibilities

• Help Desk Support: Respond to and resolve user-submitted tickets for hardware, software, and network issues.
• Hardware Setup: Assist in configuring and deploying new employee workstations, including computers, monitors, and peripherals.
• Software Maintenance: Install, update, and patch applications and operating systems to ensure security and functionality.
• Involvement in IT Security audits including ITGC, IATC and Tisax.
• Process automation through scripting or AI. Use of Microsoft Copilot agents to automate daily IT tasks and reduce manual workload.
• Network Assistance: Troubleshoot connectivity problems and help users access network resources.
• Inventory Management: Maintain accurate records of IT assets including hardware, software licenses, and mobile devices.
• Documentation: Create user-friendly guides and document technical processes for internal use.
• Security Support: Assist with user account management and implementation of basic security protocols.
• Project Participation: Contribute to ongoing IT projects such as system upgrades, data migrations, and technology rollouts.

Skills

Strong verbal and written comm

Self-motivated and service-oriented

Teamwork and independence

Microsoft Copilot agents

Active Directory / IT ticketing

Scripting (PowerShell, Bash)

Education

High School Diploma

Pursuing a Computer Science/Info Systems/Software Eng degree

Tools

PowerShell

Bash

Active Directory

IT ticketing systems

Job description

Magna Electronics is seeking an IT Support Intern to gain hands-on experience in our IT department, helping maintain hardware, software, and network systems.

You'll assist with help desk tickets, workstation setup, software maintenance, and security audits while pursuing a degree in computer-related fields. This internship offers exposure to real-world IT operations and opportunities to contribute to ongoing projects.