Automotive IT Technician — MES & Systems Support

Magna International, Inc; Michigan; On-site; USD 52,000 - 68,000; Full time

Job summary

Magna International, Inc. is seeking an IT Technician to support manufacturing IT infrastructure at Magna Exteriors. You will resolve tickets, install and maintain hardware and software, and ensure secure, efficient systems across production floors.

You will diagnose issues, support end-users, manage user accounts, and participate in MES system training and implementation to sustain smooth operations. The role requires flexibility to cover weekend shifts and a focus on security and reliability.

Qualifications

• High school diploma or equivalent.
• Proven experience as an IT Technician or in a similar role.
• Strong knowledge of computer hardware, software, and networking concepts.
• Proficiency in troubleshooting and resolving technical issues.
• Familiarity with Windows and Linux operating systems.
• Knowledge of retrieving data from a database using SELECT statements, including filtering, sorting, and limiting results.
• Experience with Active Directory, DHCP, and other network protocols.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Attention to detail and ability to prioritize tasks effectively.

Responsibilities

• Resolve support calls within the defined SLA.
• Install, configure, and maintain computer hardware, software, and peripherals.
• Troubleshoot and resolve hardware, software, and network issues in a timely manner.
• Provide technical support to end-users, including diagnosing and resolving technical problems.
• Set up and maintain user accounts, permissions, and security settings.
• Monitor and maintain computer systems and networks to ensure optimal performance and security.
• Collaborate with other IT team members to implement and maintain IT policies and procedures.
• Document IT processes, procedures, and troubleshooting steps for knowledge sharing.
• Conduct floor-level training on new equipment.
• Flexible Shift - Based on Department Manager's needs. Must be able to support weekend production.
• Complete and communicate end-of-shift notes, including issues observed on the floor and project completion updates.
• Visibly lead and support all Magna Exteriors' goals as set forth in objectives and targets.
• Train end-users on the proper use of the MES system and provide ongoing support.
• Install, configure, and maintain the MES software and hardware components.

Skills

Windows

Linux

Networking concepts

Troubleshooting

Active Directory

DHCP

Documentation

Teamwork

Education

High school diploma

Tools

Microsoft Windows

Linux

Networking hardware

Help desk software

Job description

Magna International, Inc. is seeking an IT Technician to support manufacturing IT infrastructure at Magna Exteriors. You will resolve tickets, install and maintain hardware and software, and ensure secure, efficient systems across production floors.

You will diagnose issues, support end-users, manage user accounts, and participate in MES system training and implementation to sustain smooth operations. The role requires flexibility to cover weekend shifts and a focus on security and reliability.