IT Support & Field Tech - Growth & ESOP

Rosendin Electric, Inc.

Amarillo (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+
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Benefits offered by this job

ESOP
401k
Annual bonus
PTO 17 days
Medical, Dental, Vision
Life Insurance
Disability Insurance
Flexible Spending Plans
Charitable Giving Match

Job summary

Rosendin Electric is seeking an IT Support Specialist to deliver desktop, network and end-user support across the Regional Office and multiple jobsites. You will troubleshoot hardware, software, printers, and peripherals, document work in the ticketing system, and assist users at all levels.

The role requires an Associate degree in IT or related field and a minimum of 3 years of practical IT experience. Travel up to 20% and a fast-paced environment are expected; familiarity with AD, SAN,

Qualifications

  • Associate degree in Information Technology, Computer/Information Science, or related discipline.
  • Minimum 3 years’ practical IT experience required.

Responsibilities

  • Provide day-to-day desktop/laptop, cellular, telephone and local network support for assigned offices and jobsites.
  • Deliver end-user support for desktop/laptop computers, printers, and software applications.
  • Use trouble-ticketing system to document work and facilitate communication with clients.
  • Work with all levels of end users including high-level and non-technical users.
  • Handle project management for new jobsite setups including circuit ordering and equipment delivery.

Skills

Networking
Active Directory
Storage Area Network
Virtual machines
Disaster Recovery
Microsoft OS
Office Suite
Customer service

Education

Associate degree in IT or related discipline

Tools

Oracle
Cisco equipment
MS Office

Job description

Rosendin Electric is seeking an IT Support Specialist to deliver desktop, network and end-user support across the Regional Office and multiple jobsites. You will troubleshoot hardware, software, printers, and peripherals, document work in the ticketing system, and assist users at all levels.

The role requires an Associate degree in IT or related field and a minimum of 3 years of practical IT experience. Travel up to 20% and a fast-paced environment are expected; familiarity with AD, SAN,

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