IT Support Specialist – Growth, Ownership & Impact
Rosendin Electric
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Benefits offered by this job
Job summary
Rosendin Electric seeks an IT Support Specialist to deliver desktop, network and end-user support for regional offices and job sites. You will manage incidents via the ticketing system and assist with project setups for new job sites.
The role requires collaboration with users at all levels in a fast-paced environment while maintaining security and best practices. Ideal candidates have an associate degree in IT, 3+ years of experience, and strong knowledge of Active Directory, networks, and
Qualifications
- Associate degree in IT or related discipline required
- Minimum 3 years of practical IT experience required
- Combination of education, training and relevant experience considered
Responsibilities
- Day-to-day desktop/laptop, cellular, telephone and local network support for offices and jobsites
- End-user support for desktops, laptops, printers, and software applications
- Use ticketing system to document work and communicate with clients
- Interact with users at all levels, including non-technical
- Implement, configure, maintain, troubleshoot, secure and monitor systems
- Manage IT project setups for new jobsites, including circuit orders and equipment delivery
- Additional duties as needed based on role within the business unit
Skills
Education
Tools
Job description
Rosendin Electric seeks an IT Support Specialist to deliver desktop, network and end-user support for regional offices and job sites. You will manage incidents via the ticketing system and assist with project setups for new job sites.
The role requires collaboration with users at all levels in a fast-paced environment while maintaining security and best practices. Ideal candidates have an associate degree in IT, 3+ years of experience, and strong knowledge of Active Directory, networks, and
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