IT Support Engineer - Secure Systems (TS/SCI)

Leidos; Suitland (MD); On-site; USD 52,000 - 94,000; Full time

Job summary

Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. You will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD).

You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations. Primary Responsibilities include a range of hardware and software maintenance, network patching, security patching, testing, and training of rotating

Qualifications

• Active TS/SCI security clearance.
• Associate degree or higher preferred.
• 5+ years supporting Windows, Linux, and Unix-based infrastructure.
• 3+ years using ServiceNow or equivalent ticketing system.
• Microsoft Office and SCCM familiarity.
• Certifications: CompTIA A+/Network+/Security+; BICSI ITS Installer 2; CISSP or CASP.

Responsibilities

• Install, configure, and maintain hardware and software in desktop environments.
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, configuration, accreditation, and scheduling of voice/video communications.
• Support asset management, including inventory, relocation, repair, removal, destruction.
• Troubleshoot issues and respond to emergent support requirements.
• Deliver training to rotating military personnel on system configuration and secure communications.

Skills

Windows

Linux

Unix

ServiceNow

SCCM

Microsoft Office

Education

Associate degree or higher preferred

Tools

CompTIA A+

CompTIA Network+

CompTIA Security+

BICSI ITS Installer 2 (Fiber Optic)

CISSP

CASP

Job description

Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. You will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD).

You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations. Primary Responsibilities include a range of hardware and software maintenance, network patching, security patching, testing, and training of rotating