Computer Support Specialist

Via Logic LLC; Suitland (MD); On-site; USD 52,000 - 94,000; Full time

Benefits offered by this job

Health and Wellness programs

Paid Leave and Retirement

Job summary

Leidos is seeking a Computer Support Specialist in Suitland, MD to support end-user hardware, asset and configuration management, and secure communications systems at NMIC. The role involves maintaining IT infrastructure and providing technical support for mission-critical operations.

Responsibilities include hardware/software maintenance, patching, asset management, and training military personnel on system configurations and secure audio/video communications.

Qualifications

• High school diploma or GED; an associate degree is preferred.
• Active TS/SCI security clearance.
• 5+ years of experience supporting Windows, Linux, and Unix-based infrastructure.
• 3+ years of experience using a ticketing system (ServiceNow or equivalent).
• Proficiency with Microsoft business tools and SCCM.

Responsibilities

• Install, configure, and maintain hardware and software in desktop environments.
• Perform network switch patching and configuration.
• Ensure security patches are current and applied.
• Develop test specifications and procedures.
• Assist with design, installation, and scheduling of voice/video communications.
• Support asset management including inventory, relocation, repair, and destruction of equipment.
• Troubleshoot and resolve technical issues and respond to urgent support requests.
• Deliver training to rotating personnel on system configuration and secure communications.

Skills

Communication skills

ServiceNow

Windows/Linux/Unix

Microsoft tools

SCCM

Education

High school diploma or GED

Associate degree preferred

Tools

ServiceNow

SCCM

Microsoft Office

Job description

Computer Support Specialist

Location: Suitland, MD

Security Clearance: Active TS/SCI Required

Leidos is seeking a Computer Support Specialist to join our team in Suitland, MD. In this role, you will support end user hardware, asset and configuration management, and secure communications systems at NMIC (Suitland, MD). You'll play an important role in maintaining reliable IT infrastructure while providing technical support to mission critical operations.

Primary Responsibilities

• Install, configure, and maintain hardware and software within desktop computing environments, including thick client workstations, thin clients, VoIP phones, and video teleconferencing systems.
• Perform network switch patching and configuration.
• Ensure security patches are current and successfully applied.
• Develop test specifications and procedures.
• Assist with the design, engineering, installation, configuration, accreditation, and scheduling of voice and video communication systems.
• Support asset management activities, including inventory, relocation, repair, removal, and destruction of equipment.
• Troubleshoot and resolve technical issues while responding to emergent support requirements in an effective and timely manner.
• Deliver training to rotating military personnel on system configuration, hardware repair, and secure audio and video communications to enhance technical proficiency.

Required Qualifications

• High school diploma or GED. An associate degree (or higher) is preferred.
• Active TS/SCI security clearance.
• One of the following certifications:
  • CompTIA A+
  • CompTIA Network+
  • CompTIA Security+
  • BICSI ITS Installer 2 (Fiber Optic) certification within six months of hire
  • CISSP
  • CASP
• 5+ years of experience supporting Windows, Linux, and Unix based infrastructure.
• 3+ years of experience using ServiceNow Action Request System or an equivalent ticketing system.
• Proficiency with Microsoft business tools.
• Familiarity with Microsoft System Center Configuration Manager (SCCM).
• Excellent oral and written communication skills.

About Leidos

Leidos is an industry and technology leader serving government and commercial customers with smarter, more efficient digital and mission innovations. Headquartered in Reston, Virginia, with 47,000 global employees, Leidos reported annual revenues of approximately $16.7 billion for the fiscal year ended January 3, 2025. For more information, visit www.Leidos.com.

Pay and Benefits

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement.

• competitive compensation
• Health and Wellness programs
• Income Protection
• Paid Leave and Retirement

Original Posting

August 5, 2026

For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

Pay Range

Pay Range $52,000.00 - $94,000.00

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.